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Senior Technical Program Manager Job Opening In Phoenix – Now Hiring American Express


Job description

At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?
As a Technical Project Manager on our diverse tech team you will lead cross-functional project and program teams and work with internal customers to establish and interpret project/program objectives into solutions.

This role will collaborate closely with Product, Engineers, Architects, Leadership, and other key partners, to ensure completeness and efficiency of solutions while ensuring alignment to standards.

Delivering value-based outcomes using Agile practices and processes is key to this role, equally important is the ability to understand the products and functionality in support of platforms within Technology.


In this role you will actively drive processes and execution as part of the Merchant Data Products Delivery.

Directly support and lead engineering teams’ agility by demonstrating Agile/Scrum concepts and principles to support successful business outcomes.


Responsibilities include, but are not limited to:

  • Facilitate and lead technical conversations (e.g., relating to architectural approach and system design) and documents solutions.
  • Drive team/release level processes demonstrating servant leadership coupled with domain knowledge and technical acumen.
  • Facilitate Sprint planning meetings and other Scrum ceremonies with delivery team.
  • Ensures dependency alignment across teams.
  • Execute the Program Increment (PI) objectives to support the strategy, vision, and road map
  • Ensure value is achieved by the team on behalf of end users.
  • Work in partnership with Product Owners and the core and extended team to build and prioritize the product backlog.
  • Support product owners by ensuring backlog refinement and readiness.
  • Collaborate with other Technical Project Managers (TPM) to coordinate cross-team dependencies and other teams within the organization.
  • Create metrics driven insights into the delivery and execution of the team using relevant team level metrics.
    Responsible for tracking iteration progress, actively adding to design discussions, issue resolution, and removing obstacles to ensure sprint/iteration commitments are met.
  • Support and encourage innovation through continuous exploration.
  • Drive Agile team objectives.
  • Provide visibility into gaps, issues, risks, and opportunities across Agile teams.
  • Measure user story execution
  • Coach teams to embrace the Technology SDLC process, Agile values, principles, and practices, and actively inspire teams to reflect and improve their delivery capacity

    Minimum Qualifications: 
  • Bachelor’s degree in technology related subject area or equivalent experience required.
  • 8+ years of technical project management experience.
  • Experience leading Agile, Scrum, or other rapid application development teams to deliver technology solutions that meet customer expectations for timeliness and quality.
  • Experience in clarifying objectives, dealing with ambiguity/under-defined problems, advocating for simplification, and influencing.
  • Excellent oral and written skills; Ability to efficiently communicate across product, technology, and business partners 
  • Ability to deliver complex software iteratively and with quality.
  • Experience using Rally delivery management platform is required.
  • Deep understanding of Agile at Scale or iterative development processes, including quality and testing standard practices.
  • Experience managing multiple initiatives, priorities, and teams.
  • PMI Certification is a plus.
  • Scrum Master Certification is a plus.
  • Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefits

    The above represents the expected salary range for this job requisition.

    Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

    We back you with benefits that support your holistic well-being so you can be and deliver your best.

    This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities
  • Required Skill Profession

    Computer Occupations


    • Job Details

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    Are You Looking for Senior Technical Program Manager Job?

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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at American Express adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying United States laws and regulations

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    The average salary range for a varies, but the pay scale is rated "Standard" in Phoenix. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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