Urgent! Senior Technical Support Analyst – Intune Job Opening In Atlanta – Now Hiring Carter's/OshKosh
**Serving the needs of all families with young children,** Carter’s Inc.
is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands.
Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do.
There are many reasons to build your career at Carter's.
The Senior Technical Support Analyst – Intune is responsible for the design, development, and support of technology solutions that serve a diverse user base across the organization.
The role supports the full lifecycle of system implementation, including analyzing business needs, designing user-focused solutions, testing, documentation, and ongoing support.
**75% Computing Systems Analysis & Design**
+ Deep understanding of managing Windows computers using Microsoft Intune, including device enrollment, policy configuration, and application deployment
+ Package and deploy applications using Intune, ensuring proper distribution, configuration, and meeting security standards
+ Create and manage configuration profiles to enforce settings and restrictions on devices
+ Strong scripting skills (PowerShell, etc.) for automation and customization
+ Systems analysis, including collaborating with users and application of industry knowledge to determine functional requirements for new computer systems and system enhancements
+ Exercise independent judgement and logic in prioritization of tasks and developing solutions to technical problems
+ Adhere to and identify potential shortcomings related to SOX and PCI requirements and inform staff on established Company policy
+ Document and share knowledge with staff and other team members
+ Remain current on industry changes and advancements in technology
**25** **%** **Systems Support & Administration**
+ Troubleshoot end user hardware and software issues
+ Serve as 24x7x365 hands-on support for local MDF and IT facilities
+ File restoration, file and folder permission, & Active Directory management
+ Configure end user personal and Corporate smartphones for mobile email access
+ Extensive knowledge of end user account management in Active Directory
**SECONDARY FUNCTIONS (IF APPLICABLE - ANY DUTIES NOT CONSIDERED ESSENTIAL)**
+ Understands and supports the Company’s goals and objectives, and makes certain that his/her actions and decisions, as well as those of his/her subordinates, are consistent with them
+ Engage Systems, Infrastructure, and Operations teams to resolve outages
+ Familiarity with Distribution Center technologies: Thin Clients, Hand Scanners, Label Printers
**KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS (MINIMUM COMPENTENCIES REQUIRED FOR JOB PERFORMANCE)**
+ Bachelor’s Degree or 5+ years of equivalent experience in a Desktop Support or similar role
+ Ability to communicate and function as a thought leader in the Enterprise Services team
+ Proven experience in designing, implementing, and managing Microsoft Intune solutions.
+ Knowledge of Adobe Creative Cloud, Microsoft Office 365, Mobile Device Management, VPN, and Financial software
+ Understanding of a hybrid Windows and Mac Enterprise environment
+ Strong communication skills required for face-to-face client interaction and intra-team collaboration
+ Must work nights and weekends when required and be available to be contacted while not on duty
+ Maintain updated knowledge of new technology
**PHYSICAL DEMANDS**
+ Must be able to lift 50 lbs
_Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law._
✨ Smart • Intelligent • Private • Secure
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Unlock Your Senior Technical Potential: Insight & Career Growth Guide
Real-time Senior Technical Jobs Trends in Atlanta, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Senior Technical in Atlanta, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 204138 jobs in United States and 3917 jobs in Atlanta. This comprehensive analysis highlights market share and opportunities for professionals in Senior Technical roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Carter's/OshKosh is currently hiring and seeking a Senior Technical Support Analyst – Intune to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Carter's/OshKosh adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Senior Technical Support Analyst – Intune Jobs United States varies, but the pay scale is rated "Standard" in Atlanta. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Senior Technical Support Analyst – Intune typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Senior Technical Support Analyst – Intune interview at Carter's/OshKosh, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Carter's/OshKosh's products or services and be prepared to discuss how you can contribute to their success.
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