Senior User Experience Designer

Job description

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries.

Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Job Title: Senior User Experience (UX) Designer – SS&C Chorus
Location: Hybrid – Kansas City, MO

About SS&C Technologies:
SS&C is a global provider of services and software for the financial services and healthcare industries.

With innovation at our core, we're constantly advancing our platforms to serve clients more efficiently and intelligently.

SS&C Chorus is our intelligent automation platform, streamlining complex workflows in financial services to deliver operational excellence.

Position Overview:
We are looking for a talented and experienced Senior User Experience Designer to join our product team, focusing on the design and evolution of the SS&C Chorus platform.

As a key member of our UX team, you will play a critical role in shaping user-centric digital experiences that simplify and optimize enterprise workflows.

You'll collaborate closely with product managers, engineers, stakeholders, and end users to craft intuitive, accessible, and scalable designs.

Get To Know the Team:

We are a well-respected team with many years of experience across UX and UXR.

Our team members can be found across the UK, US, and Europe.

We work in a very flexible way to be able to point at priorities as business needs evolve.

Strategically led by James Uttley and task led by Ben Kilbee we work in a fast paced, exciting environment both proactively and reactively.

Proactively we are focused on conceptual designs and prototypes which bring to life our future vision for our products (incorporating things such as AI into our products and ways of working)

Reactively we respond to both customer feedback and PM direction daily, constantly iterating on our product UX.

Why You Will Love It Here!

• Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans




• Your Future: 401k Matching Program, Professional Development Reimbursement




• Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays




• Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave




• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity




• Training: Hands-On, Team-Customized, including SS&C University




• Extra Perks: Discounts on fitness clubs, travel and more!

What You Will Get To Do:

• Lead end-to-end UX design efforts for the SS&C Chorus product, from discovery to delivery.




• Conduct user research, stakeholder interviews, and usability testing to inform design decisions.




• Translate complex business and technical requirements into elegant, user-friendly solutions.




• Create wireframes, prototypes, and high-fidelity mockups that clearly communicate design intentions.




• Collaborate cross-functionally with product management, engineering, and QA teams throughout the agile development cycle.




• Advocate for user-centered design principles and accessibility best practices.
  
  Help define and evolve design standards, guidelines, and system components across Chorus.

What You Will Bring:

You will take an interdisciplinary approach to experience design for the SS&C Chorus platform, integrating tools and methods from the social sciences, interaction and visual design, psychology, business, and engineering.

Designs customer-centric solutions that improve how enterprise users engage with Chorus.

Solutions may include software interfaces, service design, or workflow optimization recommendations.

You will collaborate within a cross-functional team throughout the full product lifecycle—contributing to user research, insight synthesis, concept development, prototyping, and validation.

Works across product, engineering, and client-facing teams to ensure the Chorus experience meets the needs of both users and the business.

Partners externally with clients and vendors to understand real-world challenges and inform design strategy.

This is a senior-level role focused on leading moderately complex projects or driving initiatives that require a high level of judgment, creativity, and autonomy.

Brings deep expertise to untangle complex enterprise requirements and deliver elegant, scalable user experiences.

Actively contributes to the evolution of UX practices within the Chorus product group and recommends improvements to internal design processes.

Qualifications:
Requires one of the following:

• Master's degree and 1 year of relevant experience




• Bachelor's degree and 3 years of relevant experience




• High school diploma and 5 years of relevant experience

Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at https://www.ssctech.com/careers/join-ssc

Unless explicitly requested or approached by SS&C Technologies, Inc.

or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Required Skill Profession

Art And Design Workers