Senior UX/UI Designer Job at Candescent in Tate

Job description

Candescent is the largest non-core digital banking provider.

We bring together the transformative technologies that power and connect account opening, digital banking and branch solutions for banks and credit unions of all sizes on any core.

Our Candescent solutions power the top three U.S. mobile banking apps and are trusted by banks and credit unions of all sizes.



We offer an extensive portfolio of industry-leading products and services with an extensible ecosystem of out-of-the-box and integrated partner solutions.

In addition, our API-first architecture and developer tools enable financial institutions to optimize and expand upon their existing capabilities by seamlessly integrating custom-built or third-party solutions.

And our connected in-person, remote and digital experiences reinvent customer service across all channels.



Self-service configuration and marketing tools give financial institutions greater control of their branding, targeted messaging and overall user experience.

And data-driven analytics and reporting tools provide valuable insights to help drive continued growth and profitability.

From conversions and implementations to custom development and customer care, our clients get expert, end-to-end support at every step.



Senior UI/UX Designer

Position Summary

We are seeking highly skilled and experienced Senior UI/UX Designers to join our dynamic Design team.

The ideal candidate will play a pivotal role in leading user experience initiatives, crafting elegant and functional interfaces, and driving design excellence across digital platforms.

They must be strategic thinkers with a strong design portfolio, exceptional communication skills, and a passion for solving complex problems through user-centered design.



Senior Designers lead the design of digital experiences by taking a user-centered approach to align user needs with business strategy.

They guide team-level designers to iteratively enhance the user experience throughout the entire user journey.



Key Areas of Responsibility

• Drive end-to-end UX design initiatives, from discovery through delivery, ensuring alignment with business goals and user needs

• Collaborate closely with product managers, engineers, and fellow designers to define product vision, requirements, and user flows

• Create high-fidelity wireframes, prototypes, and visual designs that are both aesthetically pleasing and functionally robust

• Develop user journey maps and personas at the product level

• Conduct and participate in user research, usability testing, and heuristic evaluations to inform design decisions

• Compile market research and voice-of-the-customer/user reports

• Contribute to and maintain design systems, ensuring consistency and scalability across products

• Present design concepts and deliverables to internal teams and executive stakeholders, clearly articulating rationale and user impact

• Mentor and guide junior designers, fostering a culture of continuous learning and design excellence

Product Strategy, Vision, and Planning

• Apply human-centered design methods (e.g., design thinking, research/insights) to plan, create, and present strategic design ideas that shape product strategy and roadmap

• Engage in product planning with Product Managers to develop an experience-based long-term vision

Customer Experience Research, Insights, and Execution

• Conduct competitive analysis of direct and indirect competitors and monitor emerging market trends to guide research and design decisions

• Collaborate with team designers to analyze research insights and make informed design decisions that address user needs and support business goals

Go-to-Market and Sales

• Lead cross-functional human-centered design sessions to build empathy for users, align on customer pain points, and prioritize the product roadmap

• Collaborate with enabling functions (e.g., marketing, sales, operations) to assess experience performance and identify opportunities for optimization

Product Design and Development

• Translate business, contractual, technical, and user needs into comprehensive, accessible, inclusive, and compliant digital experiences

• Design omni-channel experiences that are user-friendly, empathetic, and promote customer satisfaction and product adoption

• Work with designers to deliver user-centered solutions validated through experimentation and testing

• Champion design system use and extend platform capabilities to uphold standards and reusability

• Establish and promote design best practices and methodologies for team use

Channel Alignment / Management

• Ensure alignment of design elements with the Candescent brand across all touchpoints, working with designers and support teams to maintain consistency

Performance Measurement and Optimization

• Collect, analyze, monitor, and report user feedback to identify trends and insights that drive strategy and continuous improvement

Basic Qualifications

• BS/MS in Visual Design, Human-Computer Interaction, Interaction Design, or a related field

• 10+ years of proven UX/UI design experience across platforms (desktop, mobile, tablet)

• Strong portfolio showcasing demonstrable UX/UI design skills, including case studies that demonstrate your design thinking and problem-solving approach

• Proficient in industry-standard tools such as Figma, Sketch, Adobe Creative Suite, InVision, Axure, and other prototyping and wireframing tools

• Deep understanding of user-centered design principles, accessibility standards, responsive design, and interaction design best practices

• Excellent verbal and written communication skills, with the ability to clearly articulate design decisions and collaborate across teams

• Familiarity with front-end development processes (HTML, CSS) and motion design principles is a plus

• Fluent in English and ability to work effectively with distributed teams across multiple time zones

Preferred Qualifications

• Experience in agile development environments

• Background in enterprise software or fintech

• Knowledge of Design Thinking and experience facilitating workshops

• Expertise in coaching on UX/UI design tools and methods (e.g., prototyping, usability testing)

• Deep understanding of market design trends and a mindset of continuous learning

• Proven ability to collaborate cross-functionally and influence product stakeholders

• Strong problem-solving skills and a user-focused mindset

EEO Statement

Integrated into our shared values is Candescent's commitment to diversity and equal employment opportunity.

All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.

Candescent is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.

We believe in understanding and respecting differences among all people.

Every individual at Candescent has an ongoing responsibility to respect and support a globally diverse environment.



Statement to Third Party Agencies
To ALL recruitment agencies: Candescent only accepts resumes from agencies on the preferred supplier list.

Please do not forward resumes to our applicant tracking system, Candescent employees, or any Candescent facility.

Candescent is not responsible for any fees or charges associated with unsolicited resumes.

Required Skill Profession

Art And Design Workers