Benefits:
- Flexible schedule
- Opportunity for advancement
- Training & development
About Us
Global Impact Group LLC is a Service-Disabled Veteran-Owned Small Business (SDVOSB) and ISO 9001 / ISO 17100 certified provider of interpretation and translation services.
We deliver secure, high-quality language access in more than 80 languages for USCIS and other federal agencies.
We are seeking Serbo-Croatian Over-the-Phone Interpreters (OPI) to support our USCIS contract.
Serbo-Croatian, covering Serbian, Croatian, Bosnian, and Montenegrin dialects, is a priority Balkan language group for asylum and immigration proceedings.
Responsibilities
- Provide real-time Serbo-Croatian ↔ English telephonic interpretation for USCIS officers, applicants, and stakeholders.
- Interpret accurately, impartially, and confidentially in immigration, legal, and administrative settings.
- Adhere to USCIS/DHS interpreter standards and ethics.
- Manage both scheduled and urgent/surge assignments.
- Participate in training, compliance refreshers, and QA audits.
Qualifications
- Native or near-native fluency in Serbo-Croatian (Serbian, Croatian, Bosnian, or Montenegrin) and English.
- 2+ years of professional interpreting experience (immigration, legal, government, or community preferred).
- Familiarity with interpreter ethics, confidentiality, and cultural awareness.
- Strong telephone communication skills and ability to remain accurate under pressure.
- Must be a U.S. Citizen or permanent resident eligible for Tier 3/Tier 5 clearance.
Compensation & Benefits
- Competitive pay: $25–30/hour (rare-language premium for urgent/surge requests).
- Remote work with secure USCIS-approved systems.
- Paid training and professional development.
- Steady workflow under a federal contract.
- Advancement opportunities in quality assurance or linguist leadership.
How to Apply
Submit:
- Resume / CV highlighting Serbo-Croatian interpreting experience (specify dialects: Serbian, Croatian, Bosnian, Montenegrin).
- Certifications (court, ATA, community, or medical interpreting credentials preferred).
- Availability for full-time or contractor roles.
Apply at: careers@globallanguagesystem.com
Subject line:
Serbo-Croatian OPI Interpreter Application – USCIS Contract
This is a remote position.