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Urgent! Service Delivery Manager- Digital & Ecommerce Job Opening In Frisco – Now Hiring Confidential
About the Company:
A global digital product engineering firm is seeking a seasoned Delivery Executive to lead and manage high-impact digital and ecommerce programs.
This role requires deep expertise in delivery oversight, client engagement, and cross-functional team leadership across onshore/offshore models.
The company is a high growth organization backed by a renowned global PE Investor.
Serve as the single point of contact (SPOC) for digital/ecommerce engagements.
Oversee delivery across functions including product management, content, QA, development, and business operations.
Ensure alignment with SLAs, KPIs, and client expectations.
Build and maintain strong client relationships through proactive communication and delivery excellence.
Facilitate regular status updates and checkpoints with internal and external stakeholders.
Act as a bridge between onshore clients, product owners, developers, and offshore teams.
Provide oversight and mentorship to onshore and offshore delivery teams.
Conduct team meetings, performance reviews, and recommend process improvements.
Lead customer support teams to ensure high-quality service delivery.
Lead feature prioritization, development, and deployment aligned with long-term roadmaps.
15–20 years of overall experience, with at least 5 years leading ecommerce teams.
Strong leadership, team-building, and stakeholder management skills.
Demonstrated success in project execution and service delivery.
SAP Commerce platform (Java-based) and leading CMS tools (e.g., Contentful, Adobe Experience Manager).
COTS platform experience is preferred
SaaS-based ecommerce solutions with B2B/B2C implementation experience.
Strong command of Jira Service Management, Atlassian dashboards, and metrics.
Deep understanding of ecommerce architecture, deployment, and release processes.
Agile methodologies (Scrum) and full SDLC experience.
Familiarity with DevOps practices and tooling.
PMP, PM², or Prince2 certification.
Agile Scrum certification.
ITIL (v3 or later) certification.
Cloud Foundation Certification (any provider).
Advertising, Marketing, Promotions, Public Relations, And Sales Managers
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Unlock Your Service Delivery Potential: Insight & Career Growth Guide
Real-time Service Delivery Jobs Trends in Frisco, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Service Delivery in Frisco, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 300260 jobs in United States and 265 jobs in Frisco. This comprehensive analysis highlights market share and opportunities for professionals in Service Delivery roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Confidential is currently hiring and seeking a Service Delivery Manager Digital & Ecommerce to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Service Delivery Manager Digital & Ecommerce Jobs Frisco.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Confidential adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Service Delivery Manager Digital & Ecommerce Jobs United States varies, but the pay scale is rated "Standard" in Frisco. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Service Delivery Manager Digital & Ecommerce typically include Advertising, Marketing, Promotions, Public Relations, And Sales Managers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Service Delivery Manager Digital & Ecommerce interview at Confidential, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Confidential's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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