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Urgent! Service Desk Analyst Tier 1 Job Opening In Washington – Now Hiring The Tatitlek Corporation
Overview
SUMMARY:
The Service Desk Tier 1 technician shall be responsible for answering calls related to customer IT incidents or requests.
Tier 1 technicians shall be responsible for responding to and resolving “IT” Service Desk tickets on a timely manner.
The persons assigned to this function will work directly with end users either remotely or at the customer’s location until the incident or request is resolved/escalated.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
EDUCATION AND EXPERIENCE:
General understanding and knowledge of the Microsoft computing environment.
At least 2 years of experience or more with resolving and recording software and hardware customer incidents and requests.
At least 2 years of experience with effectively analyzing, troubleshooting, researching, resolving tracking, documenting and when necessary escalating customer incidents and requests to the appropriate office or staff member using a ticketing database (Remedy).
SKILLS, KNOWLEDGE AND ABILITIES:
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT:
Work Environment characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse and multi-line telephone system.
SUPERVISORY RESPONSIBILITIES:
None.
ADDITIONAL QUALIFYING FACTORS:
As a condition of employment, must pass a pre-employment drug screening, as well as have acceptable reference and background check results.
The Tatitlek Corporation gives hiring, promotion, training and retention preference to Tatitlek shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job.
As an equal opportunity employer, The Tatitlek Corporation recognizes that our strength lies in our people.
Discrimination and all unlawful harassment, including sexual harassment, in employment is not tolerated.
We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment.
We support and obey laws that prohibit discrimination everywhere we do business.
✨ Smart • Intelligent • Private • Secure
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Unlock Your Service Desk Potential: Insight & Career Growth Guide
Real-time Service Desk Jobs Trends in Washington, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Service Desk in Washington, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 130395 jobs in United States and 640 jobs in Washington. This comprehensive analysis highlights market share and opportunities for professionals in Service Desk roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! The Tatitlek Corporation is currently hiring and seeking a Service Desk Analyst Tier 1 to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Service Desk Analyst Tier 1 Jobs Washington.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at The Tatitlek Corporation adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Service Desk Analyst Tier 1 Jobs United States varies, but the pay scale is rated "Standard" in Washington. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Service Desk Analyst Tier 1 typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Service Desk Analyst Tier 1 interview at The Tatitlek Corporation, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the The Tatitlek Corporation's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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