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Service Desk Attendant Job Opening In Des Moines – Now Hiring UnityPoint Health


Job description

Overview

Under the direct supervision of the billing reimbursement manager, performs assigned duties, including telephonic support for on-line authorization of routine services, contacting specialty care providers, monitoring patient eligibility, and performing on-line data entry of routine authorizations / denials.

Why UnityPoint Health?

At UnityPoint Health, you matter.

We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.

Here are just a few:

  • Expect paid time off, parental leave, 401K matching and an employee recognition program.

  • Dental and health insurance, paid holidays, short and long-term disability and more.

    We even offer pet insurance for your four-legged family members.

  • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

  • With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

    And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

    Find a fulfilling career and make a difference with UnityPoint Health.

    Responsibilities

    Under the direct supervision of the billing reimbursement manager, performs assigned duties, including telephonic support for on-line authorization of routine services, contacting specialty care providers, monitoring patient eligibility, and performing on-line data entry of routine authorizations / denials.

    Qualifications

    Education: High School diploma or equivalent required

    Experience: One year of billing experience is preferred

    Required Skill Profession

    Information And Record Clerks


    • Job Details

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    Unlock Your Service Desk Potential: Insight & Career Growth Guide


    Real-time Service Desk Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Service Desk in Des Moines, United States, highlighting market share and opportunities for professionals in Service Desk roles.

    128045 Jobs in United States
    128045
    368 Jobs in Des Moines
    368
    Download Service Desk Jobs Trends in Des Moines and United States

    Are You Looking for Service Desk Attendant Job?

    Great news! is currently hiring and seeking a Service Desk Attendant to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at UnityPoint Health adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying United States laws and regulations

    What Is the Average Salary Range for Service Desk Attendant Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Des Moines. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Service Desk Attendant?

    Key qualifications for Service Desk Attendant typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

    How Can I Improve My Chances of Getting Hired for Service Desk Attendant?

    To improve your chances of getting hired for Service Desk Attendant, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    Interview Tips for Service Desk Attendant Job Success

    UnityPoint Health interview tips for Service Desk Attendant

    Here are some tips to help you prepare for and ace your Service Desk Attendant job interview:

    Before the Interview:

    Research: Learn about the UnityPoint Health's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

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    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

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    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Service Desk Attendant interview at UnityPoint Health, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the UnityPoint Health's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

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