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Service Desk - TS/SCI Job Opening In Reston – Now Hiring Zachary Piper Solutions


Job description

Zachary Piper Solutions  is currently seeking a Service Desk candidate in Reston, VA responsible for delivering technical troubleshooting services to meet customer business needs and expectations.

Location: Lorton, VA (onsite)

Responsibilities:

  • Responds to basic customer problems, issues, requests.

  • Operates as the entry point for customers, documents, notifies proper department/desk,
  • Escalates as necessary, and tracks and follows up on all incidents.

  • Demonstrates technical qualities with exceptional customer service in daily responsibilities.

  • Resolves system issues with various diagnostic tools
  • Mitigates issues within the internal system
  • Resolves incident tickets
  • Qualifications:

  • Active TS/SCI
  • 2+ years of IT professional experience
  • Security+ certificate
  • Excellent customer service skills
  • Compensation:

  • Salary Range:  $70,000 - $90,000 based on experience
  • Comprehensive Benefits : Medical, dental, vision, PTO, 401k, sick leave, and a generous PTO package
  • Required Skill Profession

    Computer Occupations


    • Job Details

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    Unlock Your Service Desk Potential: Insight & Career Growth Guide


    Real-time Service Desk Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Service Desk in Reston, United States, highlighting market share and opportunities for professionals in Service Desk roles.

    130395 Jobs in United States
    130395
    58 Jobs in Reston
    58
    Download Service Desk Jobs Trends in Reston and United States

    Are You Looking for Service Desk TS/SCI Job?

    Great news! is currently hiring and seeking a Service Desk TS/SCI to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Zachary Piper Solutions adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying United States laws and regulations

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    The average salary range for a varies, but the pay scale is rated "Standard" in Reston. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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    Interview Tips for Service Desk TS/SCI Job Success

    Zachary Piper Solutions interview tips for Service Desk   TS/SCI

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