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Service Dispatch Coordinator Job Opening In Portland – Now Hiring Insight Global


Job description

Job Description
We are seeking a detail-oriented and highly organized Service Dispatch Coordinator to ensure seamless scheduling and dispatching of field technicians.

In this role, you will be responsible for matching the right technicians with the right customers based on skill sets and job site requirements.

This position involves coordinating multiple moving parts between Account Managers, customers, and technicians to guarantee efficient service delivery.

Key Responsibilities:
 • Handle inbound calls, schedule appointments, and manage technician assignments.
 • Maintain strong communication via phone (60-70%) and email (30-40%) to ensure efficient coordination.
 • Oversee dispatch operations for designated territories, ensuring proper personnel allocation.
 • Preplan and confirm maintenance schedules, including emergency responses for existing clients.
 • Process and respond to general dispatch emails, ensuring timely updates.
 • Maintain accurate job records and update scheduling databases.
Provide administrative support and coordination for technician workflow.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal opportunity/affirmative action employer that believes everyone matters.

Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills and Requirements
Must Haves:
 • 0-3 years of experience in a customer facing or call center role.
 • Detailed oriented with strong computer skills.
Experience in in Salesforce, Microsoft Suite, Excel.


Required Skill Profession

Other General


  • Job Details

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Unlock Your Service Dispatch Potential: Insight & Career Growth Guide


Real-time Service Dispatch Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Service Dispatch in Portland, United States, highlighting market share and opportunities for professionals in Service Dispatch roles.

125583 Jobs in United States
125583
417 Jobs in Portland
417
Download Service Dispatch Jobs Trends in Portland and United States

Are You Looking for Service Dispatch Coordinator Job?

Great news! is currently hiring and seeking a Service Dispatch Coordinator to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Insight Global adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Service Dispatch Coordinator Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Portland. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Service Dispatch Coordinator?

Key qualifications for Service Dispatch Coordinator typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Service Dispatch Coordinator?

To improve your chances of getting hired for Service Dispatch Coordinator, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Service Dispatch Coordinator Job Success

Insight Global interview tips for Service Dispatch Coordinator

Here are some tips to help you prepare for and ace your Service Dispatch Coordinator job interview:

Before the Interview:

Research: Learn about the Insight Global's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Service Dispatch Coordinator interview at Insight Global, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Insight Global's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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