Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Service Request Center Operator Service Request Center * Shift Varies Resource.
United States Jobs Expertini

Urgent! Service Request Center Operator - Service Request Center * Shift Varies - Resource Job Opening In Wyoming – Now Hiring University of Michigan Health-West

Service Request Center Operator Service Request Center * Shift Varies Resource



Job description

Service Request Center Operator - Service Request Center * Shift Varies - Resource

Requisition #: req11083

Shift: Varies

FTE status: 0

On-call: Yes

Weekends: Yes


General Summary: 


Must possess excellent communication skills, have a clear voice, able to work independently, be a team player, and use good judgment.

Computer skills and keyboarding experience is essential.


Requirements:

  • High school graduate.
  • Must have basic computer skills and keyboarding ability of at least 40 words per minute.

  • Medical terminology and one-year switchboard experience is recommended.
  • Must have working knowledge and understanding of dispatch clerk and service request center support clerk duties, to be able to cover breaks and to assist in emergencies.
  • Essential Functions and Responsibilities:

  • Answers all internal calls: Requests for transfer to a specific Department Page a Physician or other employee Connects caller to a Doctor’s Office or other outside line.

  • Answers all external calls: Transfer calls to patient rooms or Nurses Station.

    Transfer calls to the appropriate Doctor’s Office.

    Transfers calls to the appropriate Hospital Department.

    Helps guide caller to the appropriate service in the area, if not related to the Hospital.

  • Pages physicians, residents, interns, medical students, and employees, including enterprise by pagers or overhead in emergency situations.
  • Responsible for paging overhead the emergency codes ERT’s, STAT’s, Code Red, Code 7, 7W, etc.
  • Responsible for monitoring all Hospital alarm systems: Oxygen Alarms, Panic Button alarms, Security alarms, Code Alert (Infant Abduction), and Fire Panel (Hospital and Professional Building).
  • Dispatch and place work orders for the following areas per the caller’s request: Maintenance Environmental Services Clinical Engineering Security
  • Dispatch Hospital Transporters: Logging Transporters in and out Monitoring Transporter activity Entering miscellaneous transport trips Alerting hospital departments to transport activity if needed
  • Keep up to date schedules for the following On-Call Departments and page when requested by callers: Administrator On Call Nursing Supervisor Endoscopy PACU/Surgery Cath Lab MH&V/Echo Breton Health Residents/Interns/Attendings
  • Responsible for creating and maintaining access control badges for all employees.

    This includes the coordination of access control, locking and unlocking controlled doors, and limiting access when needed for security purposes.
  • Dispatches and forwards messages to security officers & monitors security cameras.
  • Assist visitors with directions to the hospital and off-site buildings.
  • Updates Rolodex for Attending Physicians and Courtesy MD staff.
  • Responsible for maintaining AmCom computer phone system & MetroNet online phone directory.
  • Types and maintains detailed department phone number list for switchboard and information desk.
  • Maintains Key Staff call list.
  • Other duties as needed or assigned by the Safety and Security Manager with Predictable and reliable attendance.
  • #IT


    Required Skill Profession

    Information And Record Clerks



    Your Complete Job Search Toolkit

    ✨ Smart • Intelligent • Private • Secure

    Start Using Our Tools

    Join thousands of professionals who've advanced their careers with our platform

    Rate or Report This Job
    If you feel this job is inaccurate or spam kindly report to us using below form.
    Please Note: This is NOT a job application form.


      Unlock Your Service Request Potential: Insight & Career Growth Guide


    • Real-time Service Request Jobs Trends in Wyoming, United States (Graphical Representation)

      Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Service Request in Wyoming, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 122973 jobs in United States and 39 jobs in Wyoming. This comprehensive analysis highlights market share and opportunities for professionals in Service Request roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

    • Are You Looking for Service Request Center Operator Service Request Center * Shift Varies Resource Job?

      Great news! is currently hiring and seeking a Service Request Center Operator Service Request Center * Shift Varies Resource to join their team. Feel free to download the job details.

      Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at University of Michigan Health-West adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
      • 1. Independence
      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying United States laws and regulations
    • What Is the Average Salary Range for Service Request Center Operator Service Request Center * Shift Varies Resource Positions?

      The average salary range for a varies, but the pay scale is rated "Standard" in Wyoming. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    • What Are the Key Qualifications for Service Request Center Operator Service Request Center * Shift Varies Resource?

      Key qualifications for Service Request Center Operator Service Request Center * Shift Varies Resource typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

    • How Can I Improve My Chances of Getting Hired for Service Request Center Operator Service Request Center * Shift Varies Resource?

      To improve your chances of getting hired for Service Request Center Operator Service Request Center * Shift Varies Resource, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    • Interview Tips for Service Request Center Operator Service Request Center * Shift Varies Resource Job Success
      University of Michigan Health-West interview tips for Service Request Center Operator   Service Request Center * Shift Varies   Resource

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the University of Michigan Health-West's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
      • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
      • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
      During the Interview:
      • Be Punctual: Arrive on time to demonstrate professionalism and respect.
      • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
      • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
      • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
      • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
      Additional Tips:
      • Be Yourself: Let your personality shine through while maintaining professionalism.
      • Be Honest: Don't exaggerate your skills or experience.
      • Be Positive: Focus on your strengths and accomplishments.
      • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
      • Turn Off Phone: Avoid distractions during the interview.
      Final Thought:

      To prepare for your Service Request Center Operator Service Request Center * Shift Varies Resource interview at University of Michigan Health-West, research the company, understand the job requirements, and practice common interview questions.

      Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the University of Michigan Health-West's products or services and be prepared to discuss how you can contribute to their success.

      By following these tips, you can increase your chances of making a positive impression and landing the job!

    • How to Set Up Job Alerts for Service Request Center Operator Service Request Center * Shift Varies Resource Positions

      Setting up job alerts for Service Request Center Operator Service Request Center * Shift Varies Resource is easy with United States Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!