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Service Transition Coordinator Job Opening In Florence – Now Hiring British Heart Foundation


Job description

The opportunity

Could you provide technical support and guidance to one of the UK’s largest charities?



Are you a strong organiser, with excellent communication skills?



We have a new opportunity for a Service Transition Coordinator to join our talented technology team and help fund lifesaving research.



About the role



As a Service Transitions Coordinator, you'll support and co-ordinate the transition of all new technology projects and changed existing services into operational support and BAU.





Working closely with the Technology Service Delivery Manager and other Technology Operations Managers you’ll ensure new projects meet the requirements for service transition, leveraging predefined service templates and co-ordinating exceptions as required.



You’ll provide regular provision of status reports to senior managers, as well as arrange meetings with all relevant Portfolio and Operational parties to agree all supporting activities plus roles and responsibilities for new services.



Working arrangements



Please note this is a 6 month fixed term contract, covering an internal secondment.



This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office.

This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.



About you


ITIL Certified (Foundation Minimum), you’ll have knowledge and practical experience of ITSM toolsets (e.g. ManageEngine) as well as previous experience of Transition Co-ordination.



With an understanding of process design and the use of tools such as Visio or similar you’ll have demonstrable experience of working in a Technology (IT) Operations/Service Environment.



To be successful in this role you’ll have the following skills and experience:

•Experience of working with a team of multi skilled/multi levelled staff

•Ability to organise and prioritise workload as required

•Excellent verbal and written communication skills

•Excellent customer service skills and an understanding of the principles and its importance to the reputation of the department

•Excellent stakeholder management skills



About us 



We research all heart and circulatory diseases and the things that cause them.

Heart disease, Stroke, Vascular Dementia, Diabetes and many more.

All connected, all under siege.

Because our research is the promise of future cures and treatments.





We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.





Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.



What can we offer you?



As an organisation we're open to flexible working arrangements.

In return we offer a generous holiday allowance, an excellent working environment and a welcoming supportive group of colleagues.



To find out more about benefits available at the BHF please download our benefits document at the bottom of this page.



Interview process 



First stage interviews will be a short one-way video interview, successful candidates will then be invited to attend an interview via MS Teams.



How to apply



It’s quick and easy to apply for a role at the BHF.

Just click on the apply button below.

All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.



As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.


Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your Service Transition Potential: Insight & Career Growth Guide


Real-time Service Transition Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Service Transition in Florence, United States, highlighting market share and opportunities for professionals in Service Transition roles.

123916 Jobs in United States
123916
146 Jobs in Florence
146
Download Service Transition Jobs Trends in Florence and United States

Are You Looking for Service Transition Coordinator Job?

Great news! is currently hiring and seeking a Service Transition Coordinator to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at British Heart Foundation adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Service Transition Coordinator Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Florence. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Service Transition Coordinator?

Key qualifications for Service Transition Coordinator typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Service Transition Coordinator?

To improve your chances of getting hired for Service Transition Coordinator, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Service Transition Coordinator Job Success

British Heart Foundation interview tips for Service Transition Coordinator

Here are some tips to help you prepare for and ace your Service Transition Coordinator job interview:

Before the Interview:

Research: Learn about the British Heart Foundation's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Service Transition Coordinator interview at British Heart Foundation, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the British Heart Foundation's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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