JOB DESCRIPTION
Req ID: 335057
We are currently seeking a ServiceNow Alliances Senior Director (Remote in the US) to join our team in Plano, Texas (US-TX), United States (US).
ServiceNow Alliance Senior Director:
Acorio (an NTT DATA company) delivers transformative business results by inspiring and guiding clients to realize true business outcomes along their (often multi-year) ServiceNow journey.
This is critically important as today’s clients use multiple product lines across the ServiceNow platform to accelerate digital transformation.
As the largest pure play (100% exclusive) ServiceNow partner across the globe, Acorio is known among ServiceNow’s Sales and Executive ranks as a premium player - delivering high quality work, consistent account expansion and best-in-class talent.
We are looking for an experienced ServiceNow Alliance leader who has experience cultivating, managing and growing strategic alliances.
This is an exciting opportunity for someone to lead the ServiceNow Alliance, build the strategy, create partnerships internally and externally and drive the business with one of the top 10 Global Technology Services organizations.
Location: Remote based in the US
Responsibilities include:
Own and manage overall NTT DATA ServiceNow partner strategy, business plan, and executionFoster and maintain senior executive relationships between NTT DATA and ServiceNow required for top-down support of the partnershipDevelop strategic relationships between ServiceNow and NTT DATA sales teams, marketing, digital practices, portfolio owners, and delivery organizations to move forward the goals of the partnershipEnable and own pipeline and TCV growth for ServiceNow partnership in collaboration with ServiceNow practice leadershipGuide Digital Sales Executive leadership to field execution with ServiceNow, with an emphasis on net new leadsEnsure certification targets required for partnership and practice success are met within NTT DATAMaximize ServiceNow partner funding and related incentivesSolidify industry focus and required joint solutions, in alignment with practice and digital offerings organizationFacilitate strategy and coverage (in collaboration with Partner Marketing) for large ServiceNow events, such as sales kickoff sessions.Manage required contractual commitments with ServiceNow in line with partnership agreementsEnsure operational components of the partnership are met; establish process and oversight of logging deals in partner’s portal to ensure available funding is unlocked and program metrics are metAlign partnership activities across broader NTT DATA organization, ensuring alignment across North America, EMEA and Japan organizationsBe an active thought leader within broader alliances organization, taking on change projects that will allow all alliances to thrive
Qualifications:
Experienced alliance executive with minimum of 10+ years in alliance/partner management; direct experience in managing ServiceNow partnership preferredThorough understanding of all ServiceNow partner programs and processesExperience enabling ServiceNow partner strategy with sales, digital practices, industry business units, and offering teamsSkilled program managerExperience navigating and engaging multiple, matrixed teams in a large enterprise organization; international work experience preferredExperience with sales or alliance operational software platforms (e.g., SFDC, Dynamics, WorkSpan) a plusServiceNow and Cloud certification(s) a plusAbility to travel approximately 25% (pending post-COVID travel guidance)Bachelor’s degree with a master’s degree preferredExperience in managing SAP partnership would be a bonusBasic Minimum Required Qualifications:
Bachelor’s degree8+ years’ experience as an alliance/partner with ServiceNowLI-Northamerica
LI-SGA
About NTT DATA
NTT DATA is a $30 billion trusted global innovator of business and technology services.
We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success.
As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.
Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity.
We are one of the leading providers of digital and AI infrastructure in the world.
NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.
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