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Urgent! ServiceNow CMDB Consultant -SCMDB#01 Job Opening In Revere – Now Hiring NavitsPartners

ServiceNow CMDB Consultant SCMDB#01



Job description

Job Title: ServiceNow CMDB Consultant
Location: Chelsea, MA (Hybrid)
Duration: 1-Year Contract


Position Summary

Navitas Partners, LLC is seeking ServiceNow CMDB Consultant for an exciting job in Chelsea, MA (Hybrid).


Responsibilities


  • Act as the CMDB SME, providing guidance, strategy, and best practices to leadership and technical teams.




  • Lead optimization efforts for ServiceNow Discovery, Service Mapping, and CMDB structure to improve data accuracy and visibility.




  • Establish and enforce CMDB governance frameworks, reconciliation processes, and data quality standards.




  • Develop and execute a CMDB maturity roadmap aligned with business objectives.




  • Define and maintain CI classes, attributes, and relationships for consistency and scalability.




  • Drive integrations across ITSM/ITOM processes (Incident, Change, Problem, Asset, etc.) and with external systems.




  • Conduct CMDB health checks, audits, and maturity assessments with actionable recommendations.




  • Mentor internal resources to uplift CMDB and Discovery practices and capabilities.




  • Create process documentation, playbooks, and training for sustainable adoption of CMDB best practices.




  • Act as a trusted advisor, helping stakeholders connect CMDB improvements to measurable business outcomes (audit readiness, reporting, incident resolution, and service visibility).




Qualifications


  • 7+ years of ITSM/ITOM experience, with 5+ years of hands-on ServiceNow CMDB & Discovery expertise.




  • Proven success designing, implementing, and maturing ServiceNow CMDB in large enterprise environments.




  • Expertise with ServiceNow Discovery, Service Mapping, and the Common Service Data Model (CSDM).




  • Strong knowledge of ITIL practices, particularly Configuration Management.




  • Skilled in CI data modeling, reconciliation, and integrations across ITSM/ITOM modules.




  • Excellent communication skills with the ability to engage both executives and technical teams.




  • ServiceNow certifications (CIS–CMDB, ITSM, ITOM, Discovery) strongly preferred.




  • Prior consulting or public sector experience is a plus.





About Navitas Partners, LLC certified WBENC and one of the fastest-growing Technical / IT staffing firms in the US providing services to numerous clients.

We offer the most competitive pay for every position.

We understand this is a partnership.

You will not be blindsided and your salary will be discussed upfront. 


Required Skill Profession

Computer Occupations



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