ServiceNow Deployment Manager

Job description

**Specialty/Competency:** Platform Engineering & Architecture
**Industry/Sector:** Not Applicable
**Time Type:** Full time
**Travel Requirements:** Up to 80%

At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations.

They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime.
Those in cloud operations at PwC will focus on managing and optimising cloud infrastructure and services to enable seamless operations and high availability for clients.

You will be responsible for monitoring, troubleshooting, and implementing industry leading practices for cloud-based systems.

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality.

You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations.

With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm.

You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way.

You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

+ Analyse and identify the linkages and interactions between the component parts of an entire system.
+ Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
+ Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
+ Develop skills outside your comfort zone, and encourage others to do the same.
+ Effectively mentor others.
+ Use the review of work as an opportunity to deepen the expertise of team members.
+ Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
+ Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

As part of the Cloud Computing and Networking team you are expected to lead large-scale initiatives emphasizing the strategy, design, and development of cloud platforms.

As a Manager you are expected to guide transformational projects related to IT Architecture, Engineering, Operations, Security, and Digital adoption, maintaining operational excellence and client interaction.

Responsibilities
- Lead large-scale initiatives emphasizing cloud platform strategy and design
- Guide transformational projects related to IT Architecture, Engineering, Operations, and Security
- Maintain operational excellence and top-tier client interaction
- Leverage influence and proficiency to deliver quality results
- Develop and implement digital adoption strategies
- Oversee the development of innovative cloud solutions
- Manage complex projects to achieve client success

**What You Must Have**
- Bachelor's Degree in Computer and Information Science, Management Information Systems
- 5 years of experience

**What Sets You Apart**
- Bachelor's degree OR 15+ years of experience managing infrastructure and data center integrations
- Leading large-scale cloud platform initiatives
- Proficiency in Cloud Management Platforms and Automation
- Managing transformational IT projects
- Applying DevOps strategies and tools
- Leading client-facing business development
- Developing and maintaining client relationships
- Designing dynamic large-scale cloud environments
- Accredited training in cloud container, storage, and database services

Learn more about how we work: https://pwc.to/how-we-work

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.



For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws.

At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members.

We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.

Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage.

Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

The salary range for this position is: $99,000 - $232,000, plus individuals may be eligible for an annual discretionary bonus.

For roles that are based in Maryland, this is the listed salary range for this position.

Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws.

PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more.

To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

#LI-Hybrid

Required Skill Profession

Other General