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Urgent! ServiceNow Engineering Consultant Job Opening In Charlotte – Now Hiring First Citizens Bank

ServiceNow Engineering Consultant



Job description

Overview

This is a remote role that may be hired in several markets across the United States.

Ability to work PST hours is preferred.

This position assists in the development and support of the Bank’s ServiceNow Platform.

Serves as a technical resource in architecture, project planning, project management, problem resolution, and production support.

Works with platform architect to design technical alternatives and solutions to management that are reliable, adaptable, and cost effective.

Performs activities fitting to area of expertise, which may include designing network or internet infrastructure, creating and implementing an enterprise management system, providing appropriate technical recommendations, tuning databases and applications, and data management.

Supports all areas of Technology and Operations.

Helps lead strategic designs, initiatives, and contributes to the analysis of new and existing Bank technologies.

#LI-IK1


Responsibilities

  • Consultation – Works with platform architect and process owners to provide consultative direction and technical advice relating to the Bank’s operating systems, software, and hardware infrastructure.
  • Technical Support - Supports new technologies spanning hardware platforms, different operating systems, and database management systems.
  • Project Management – Collaborates with platform architect and project management on assigned technical projects ensuring accurate, timely, and quality delivery of project objectives.

    Guides the development and execution of project tasks.
  • Technical Expertise - Maintains a strong knowledge base in order to effectively create and maintain strategic technology plans and to direct others on technical matters.

    Communicates effective and clear technical information across platforms.
  • Supports all areas of Technology and Operations.

    Helps lead strategic designs, initiatives, and contributes to the analysis of new and existing Bank technologies.
  • Coordinates network communication and application and data integration methods for new technologies.

    Performs planning and documentation throughout support activities.

    Assists platform architect creating strategic designs and implementations, backup, recovery, data security, and other disaster recovery functions.

    Resolves complex technical problems and failures, and
  • automates tasks for improved efficiencies.
  • #LI-IK1


    Qualifications

    Bachelor's Degree and 8 years of experience in Systems engineer including systems programmer, scripting, troubleshooting OR High School Diploma or GED and 12 years of experience in Systems engineer including systems programmer, scripting, troubleshooting

    Preferred Qualifications: 

    - ServiceNow proficiency in ITSM, ITAM, GRC, ITOM, CSM modules.

    This job posting is expected to remain active for 30 days from the initial posting date listed above.

    If it is necessary to extend this deadline, the posting will remain active as appropriate.

    Job postings may come down early due to business need or a high volume of applicants.

    This job posting has been extended until 10/31/25.

    The base pay for this position is generally between $130,000 and $170,000.

    Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law.

    For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

    Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates.

    More information can be found at benefits.

    #LI-LM1

    #LI-IK1

  • Consultation – Works with platform architect and process owners to provide consultative direction and technical advice relating to the Bank’s operating systems, software, and hardware infrastructure.
  • Technical Support - Supports new technologies spanning hardware platforms, different operating systems, and database management systems.
  • Project Management – Collaborates with platform architect and project management on assigned technical projects ensuring accurate, timely, and quality delivery of project objectives.

    Guides the development and execution of project tasks.
  • Technical Expertise - Maintains a strong knowledge base in order to effectively create and maintain strategic technology plans and to direct others on technical matters.

    Communicates effective and clear technical information across platforms.
  • Supports all areas of Technology and Operations.

    Helps lead strategic designs, initiatives, and contributes to the analysis of new and existing Bank technologies.
  • Coordinates network communication and application and data integration methods for new technologies.

    Performs planning and documentation throughout support activities.

    Assists platform architect creating strategic designs and implementations, backup, recovery, data security, and other disaster recovery functions.

    Resolves complex technical problems and failures, and
  • automates tasks for improved efficiencies.
  • #LI-IK1


    Bachelor's Degree and 8 years of experience in Systems engineer including systems programmer, scripting, troubleshooting OR High School Diploma or GED and 12 years of experience in Systems engineer including systems programmer, scripting, troubleshooting

    Preferred Qualifications: 

    - ServiceNow proficiency in ITSM, ITAM, GRC, ITOM, CSM modules.

    This job posting is expected to remain active for 30 days from the initial posting date listed above.

    If it is necessary to extend this deadline, the posting will remain active as appropriate.

    Job postings may come down early due to business need or a high volume of applicants.

    This job posting has been extended until 10/31/25.

    The base pay for this position is generally between $130,000 and $170,000.

    Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law.

    For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

    Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates.

    More information can be found at benefits.

    #LI-LM1

    #LI-IK1


    Required Skill Profession

    Computer Occupations



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      Unlock Your ServiceNow Engineering Potential: Insight & Career Growth Guide


    • Real-time ServiceNow Engineering Jobs Trends in Charlotte, United States (Graphical Representation)

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    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at First Citizens Bank adheres to the cultural norms as outlined by Expertini.

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      • 2. Loyalty
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      • 7. Obeying United States laws and regulations
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    • Interview Tips for ServiceNow Engineering Consultant Job Success
      First Citizens Bank interview tips for ServiceNow Engineering Consultant

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the First Citizens Bank's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
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      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
      Additional Tips:
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      Final Thought:

      To prepare for your ServiceNow Engineering Consultant interview at First Citizens Bank, research the company, understand the job requirements, and practice common interview questions.

      Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the First Citizens Bank's products or services and be prepared to discuss how you can contribute to their success.

      By following these tips, you can increase your chances of making a positive impression and landing the job!

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