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Urgent! ServiceNow Lead Developer Job Opening In Oshkosh – Now Hiring Arena Technical Resources

ServiceNow Lead Developer



Job description

Job Title: ServiceNow Lead Developer

Job Location: Oshkosh, WI; Hagerstown, MD; McConnellsburg, PA;


Frederick, MD (Hybrid)


Eligibility/Clearance: US Citizenship required as this supports a


government contract





Job Description: As a ServiceNow Lead Developer, you will serve as a


technical leader within our Digital Technology team, responsible for the


architecture and development of solutions and optimization of our


ServiceNow platform.

You will collaborate closely with business


stakeholders and technical teams to design and deliver scalable, secure,


and efficient solutions aligned with enterprise strategies and business


goals.





Additional responsibilities include driving process improvement,


innovation, and building a culture based on the DT Competencies of


customer obsession, agility, results, and entrepreneurship as well as


leadership traits.





YOUR IMPACT


-Lead the design, development, and implementation of ServiceNow


solutions tailored to business requirements.




-Drive platform enhancements through ServiceNow upgrades and new feature


implementations, including participation in semi-annual upgrades.




-Advanced knowledge of ServiceNow modules like ITAM, ITOM to drive best


practices and efficiencies


-Provide prompt and effective support for day-to-day platform


operations, addressing incidents, root cause analysis, and long-term


resolution.




-Collaborate with stakeholders to analyze requirements, propose


solutions, and translate business needs into technical deliverables.




-Advanced experience with SDLC or Agile methodologies, ensuring on-time,


within-budget delivery.




-Document architectural designs, data flows, code, and configurations to


maintain traceability and platform integrity.




-Partner with ITOM, ITAM, and CMDB experts to enhance discovery,


automation, and asset management capabilities.




-Ensure platform performance, data quality, and compliance with security


standards.




-Lead special projects and workstreams within the ecosystem to drive


business process optimization and ROI 


-Consult with business partners on best practices integrating across


systems through REST, SOAP, JSON, and APIs standards


-Partner with cross-functional stakeholders and business leads to


educate, present, and showcase design impacts and innovation.


-Function as an agent for change in the process optimization and


strategic planning for technology and business innovation.





MINIMUM QUALIFICATIONS


-Five (5) or more years of ServiceNow development or implementation


experience


-ITIL, COBIT, financial planning, budgeting, business acumen


-Written and verbal communication, customer service, stakeholder


alignment, relationship building, problem solving, critical thinking,


leadership, coaching, delegation, design thinking





STANDOUT QUALIFICATIONS


-Bachelors degree in Computer Science, Information Technology or related


field


7+ years of experience managing enterprise IT platforms, including


ServiceNow and/or integrations platforms like Boomi


-Proven experience leading ServiceNow Implementations and custom


development


-Knowledge of ITIL, DevOps, and Agile Methodologies


-Experience in AI/ML driven automation and self service solutions





Arena Technical Resources, LLC, (ATR) is an Equal Opportunity Employer


(EOE) who will provide equal employment opportunity to employees and


applicants for employment without regard to race, ethnicity, religion,


color, sex, pregnancy, national origin, age, veteran status, ancestry,


sexual orientation, gender identity or expression, marital status,


family structure, genetic information, or mental or physical disability.



Required Skill Profession

Computer Occupations



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