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Urgent! ServiceNow Solution Architect Hybrid Job Opening In Tampa – Now Hiring Scimaxconsulting

ServiceNow Solution Architect Hybrid



Job description

We are seeking a ServiceNow Solution Architect to lead the end-to-end delivery of enterprise-scale ServiceNow projects.

This role requires a strategic leader with hands-on experience overseeing the implementation and optimization of ITSM, SPM, and ITOM modules, ensuring alignment with organizational goals, governance frameworks, and platform best practices.

As a key member of the technology organization, you will manage cross-functional teams, drive technical excellence, and support the continuous improvement of ServiceNow capabilities across the enterprise.

Key Responsibilities

  • Lead end-to-end delivery of ServiceNow projects from design through deployment, ensuring alignment with business objectives.
  • Oversee the implementation, configuration, and optimization of ITSM, SPM, and ITOM modules, including workflows, integrations, and reporting.
  • Manage cross-functional project teams consisting of developers, architects, analysts, and key business stakeholders.
  • Develop and maintain project plans, timelines, budgets, and risk mitigation strategies to ensure successful outcomes.
  • Facilitate requirements gathering, stakeholder engagement, and change management initiatives.
  • Ensure adherence to ITIL, Agile, and CSDM frameworks and governance standards.
  • Track and report project performance using ServiceNow dashboards and defined KPIs.
  • Coordinate testing, training, and go-live activities to ensure user adoption and operational sustainability.
  • Partner with enterprise architects to define the long-term ServiceNow roadmap, including upgrades, integrations, and new capability rollouts.

Must Have

  • Proven experience leading end-to-end delivery of complex ServiceNow projects.
  • Demonstrated expertise in overseeing the implementation and optimization of ITSM, SPM, and ITOM modules.
  • Strong understanding of workflows, integrations, and reporting within the ServiceNow ecosystem.
  • Excellent communication, leadership, and stakeholder management skills.
  • Ability to align technical solutions with strategic business objectives.

Preferred Skills & Frameworks

ITIL | Agile | CSDM | ServiceNow ITSM | SPM | ITOM
Project Planning | Governance | Workflow Automation | Systems Integration
Reporting & Dashboards | Process Optimization | Stakeholder Engagement


Required Skill Profession

Other General



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