Sign Language Interpreter Part Time
Under the supervision of the Communication Center Manager, the Interpreter will provide high quality professional American Sign Language interpreting through video in a call center and on-site at various customer locations when needed.
Interpreters must possess fluent American Sign Language and spoken English language skills, accurate interpreting skills, and thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct.
Part-Time Benefit Summary
ZP is pleased to offer the following part-time benefits for PT24 positions:
Limited Medical Plan:will offset some major medical needs such as hospitalization and doctors appointments; includes a discounted vision program
Telehealth Plan:discounted telehealth that offers limited telehealth visits only
Dental:limited coverage for standard type dental care needs
Life Insurance:allows for flat coverage benefit
Short-term Disability:allows for a portion of wages to be paid in certain cases in which an employee cannot work
Accident & Critical Illness
Community work (when available)
Flexible scheduling
401(k) Retirement Savings plan with employer match
EAP (Employee Assistance Program)
Massage Reimbursement
Job Requirements
Must be able to work 24 hours per weekMust be able to accept new or alternative interpreting assignments for a scheduled shift based on customer demandMust pass the company's interpreting skills assessmentMust attend and successfully complete a 40 hour New Hire TrainingEssential Duties and Responsibilities include the following:
Provide effective video relay service, video remote interpreting, and on-site interpreting for consumersSupport and model the company’s mission and valuesProvide excellent customer service while maintaining a respectful and professional attitude with customers and colleaguesExhibit professional behavior at all times including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors, and timely and accurate record keeping.Adhere to all policies and procedures as outlined by the company and all FCC regulationsDemonstrate the ability to adapt quickly to new and changing technologiesMulti-task between interpreting effectively and utilizing video-based technologyParticipate in company-sponsored training for Professional DevelopmentExhibit the ability to meet performance expectations with minimal supervisionPossess the ability to work effectively in a fast paced, dynamic environmentDemonstrate strong interpersonal skills in all settingsAbility to independently travel.
Where driving is required, access to a vehicle, valid driver's license and required insurance.Minimum Qualification Requirements:
Fluent ASL and spoken English language skillsAble to provide accurate interpretationUnderstanding of Deaf cultureThorough knowledge of and adherence to the NAD-RID Code of Professional ConductThree to five years of experience in interpreting (preferred but not required)As applicable, state licensure or state-required credentialsYou must be 18 years or older to apply