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Simulation Developer/Instructional Designer (Bilingual Preferred) Job Opening In Richardson Texas – Now Hiring DSI Systems


Job description

At DSI Systems Inc., we believe training should feel as real as the job itself.

Instead of slide decks, we design immersive simulations that mirror live customer calls, tech troubleshooting, and high-stakes conversations.

The goal: create learning experiences that stick—because they’re hands-on, practical, and performance-driven.


We’re seeking a creative Simulation Developer/Instructional Designer who can turn complex processes into real-world scenarios that build confidence and improve results.

You’ll collaborate with training teams, operations, and subject matter experts to design engaging simulations that directly impact key metrics like handle time, customer satisfaction, and first call resolution—all while keeping learning fun, challenging, and effective.


This Role Is for You If


  • You like to design training that feels more like flight school than PowerPoint
  • You get a rush when agents perform better because of what you built
  • You like solving problems, testing ideas, and making things better
  • You want to work with a team that values creativity, speed, and clarity

About DSI


Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners.

Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.


At DSI, we believe strong relationships are the foundation of lasting success.

We serve as a one-stop solution across a range of markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to uncover new opportunities and maximize their potential.


What You’ll Do


  • Design simulations using tools like Articulate Storyline and Rise
  • Build training that matches real call flows, tools, and customer issues
  • Work with stakeholders to fix gaps and improve performance
  • Use feedback and data to refine your content
  • Help roll out new training in our Learning Management System (LMS) and support users when needed

What We’re Looking For


  • 2+ years in instructional design or call center training
  • Spanish/English bilingual is a strong plus
  • Strong skills in simulation tools (Articulate, Captivate, etc.)
  • Comfortable working with LMS platforms (SCORM/xAPI experience is a plus)
  • Strong communicator who can break down complex processes
  • Able to travel 30–50% and work independently

Benefits


  • Medical, Dental, Vision, Disability, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period!

  • 401k Plan with employer matching
  • Paid vacation, personal/sick days, and bereavement time
  • Employee Profit Sharing Program
  • 50% AT&T wireless discount
  • Paid training
  • Advancement opportunities, we prefer to promote from within!

Required Skill Profession

Other General


  • Job Details

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Unlock Your Simulation Developer Potential: Insight & Career Growth Guide


Real-time Simulation Developer Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Simulation Developer in Richardson, Texas, United States, highlighting market share and opportunities for professionals in Simulation Developer roles.

17448 Jobs in United States
17448
110 Jobs in Richardson, Texas
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Download Simulation Developer Jobs Trends in Richardson, Texas and United States

Are You Looking for Simulation Developer/Instructional Designer (Bilingual Preferred) Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at DSI Systems adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Simulation Developer/Instructional Designer (Bilingual Preferred) Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Richardson Texas. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Key qualifications for Simulation Developer/Instructional Designer (Bilingual Preferred) typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Simulation Developer/Instructional Designer (Bilingual Preferred) Job Success

DSI Systems interview tips for Simulation Developer/Instructional Designer (Bilingual Preferred)

Here are some tips to help you prepare for and ace your Simulation Developer/Instructional Designer (Bilingual Preferred) job interview:

Before the Interview:

Research: Learn about the DSI Systems's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Simulation Developer/Instructional Designer (Bilingual Preferred) interview at DSI Systems, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the DSI Systems's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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