Site Reliability Engineer – Dynatrace & Observability

Job description

Thank you for your interest in a career at Regions.

At Regions, we believe associates deserve more than just a job.

We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities.

If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit.

The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law.

Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years.

You may review, modify, or update your information by visiting and logging into the careers section of the system.

**Job Description:**

At Regions, the Site Reliability Engineer is responsible for ensuring the dependability of our firm's most critical system applications.

This role will be called upon to solve major issues, understand and remediate the points of system failure, as well as work with internal teams to optimize system applications’ reliability, performance, and capacity.

**Primary Responsibilities**

+ Ensures a holistic view is taken of our system applications’ overall health
+ Solves problems relating to mission critical services and creates solutions to prevent problem recurrence
+ Collaborates with team members to improve the company’s engineering tools, systems and procedures
+ Designs and deploys applications and enhancements to improve reliability, scalability, latency, and efficiency
+ Tests installed software for malfunction detection
+ Identifies and resolves business systems issues
+ Measures effectiveness and efficiency of existing systems
+ Develops and implements strategies to improve systems
+ Monitors and tests system performance
+ Assists management with auditing team processes and procedures on a routine basis
+ Provides high-level training, guidance, and advice to junior engineers
+ Manages complex projects
+ Serves as a subject-matter expert

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

**Requirements**

+ Bachelor's degree in Computer Science, Computer Engineering or a related field and seven (7) years of related experience

**Skills and Competencies**

+ Ability to collaborate with programmers, developers, and other technology professionals to achieve a common objective
+ Ability to conduct system analysis to detect issues with performance
+ Ability to develop and implement technology solutions to resolve technical challenges
+ Ability to manage multiple projects simultaneously
+ Knowledge of software testing techniques, code optimization and software debugging
+ Strong communication, analytical and problem-solving skills
+ Strong executional capabilities
+ Thorough understanding of software structures, hardware, computing systems and how to integrate them

**Desired skills for this specific opportunity**

+ Cloud technologies: Prior experience supporting hybrid environments with one or more Cloud providers (AWS, Azure)
+ Observability: Prior experience implementing one or more Commercial Observability/APM solutions ( **Dynatrace** , New Relic, Datadog, AppDynamics, Honeycomb)
+ Monitoring and Logging: Solid familiarity with Splunk, Elastic, OpenSearch, Prometheus, Grafana
+ Implementing Site Reliability Engineering (SRE) principles SLO/SLI
+ Experience troubleshooting and resolving issues with critical business apps.
+ Sound knowledge of servers, infrastructure, load balancers, storage etc.
+ Operating Systems competency: solid understanding of Unix/Linux and windows
+ Technologies: Kubernetes, Containers, serverless
+ Languages/Programming: One or more of the following: ​Bash or ksh, Powershell, Java, Python, JavaScript, or any other common computer language competency
+ Configuration management and IaC: Prior experience writing and utilizing Ansible and Terraform
+ Cloud cert(s): AWS Solutions Architect _Associate_ or AWS DevOps _Associate_

_This position is intended to be onsite, now or in the near future.

Associates will have regular work hours, including full days in the office three or more days a week.

The manager will set the work schedule for this position, including in-office expectations.

Regions will not provide relocation assistance for this position, and relocation would be at your expense.

Exceptions to the geographic location requirement may be made for current Regions associates who work remotely._

**Position Type**

Full time

**Compensation Details**

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions.

Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role.

As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

**Job Range Target:**

**_Minimum:_**

$125,645.30 USD
**_Median:_**

$158,970.00 USD

**Incentive Pay Plans:**

Opportunity to participate in the Long Term Incentive Plan.

**Benefits Information**

Regions offers a benefits package that is flexible, comprehensive and recognizes that one size does not fit all for benefits-eligible associates.

(https://www.regions.com/about-regions/benefits/benefits-eligibility) Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

+ Paid Vacation/Sick Time
+ 401K with Company Match
+ Medical, Dental and Vision Benefits
+ Disability Benefits
+ Health Savings Account
+ Flexible Spending Account
+ Life Insurance
+ Parental Leave
+ Employee Assistance Program
+ Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time.

To learn more about Regions’ benefits, please click or copy the link below to your browser.

https://www.regions.com/welcometour/benefits.rf

**Location Details**
Riverchase Operations Center

**Location:**
Hoover, Alabama

Equal Opportunity Employer/including Disabled/Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting.

Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.

Required Skill Profession

Other General