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Urgent! Site Reliability Engineer - (TUE-SAT 1st Shift) Job Opening In Chicago – Now Hiring Cboe Global Markets, Inc.

Site Reliability Engineer (TUE SAT 1st Shift)



Job description

Description

:

Building trusted markets — powered by our people.

At Cboe Global Markets, we inspire our people to solve complex challenges together because what we do matters.

We provide the financial infrastructure that powers the global economy.

As a leading provider of market infrastructure and tradable products, Cboe delivers cutting-edge trading, clearing and investment solutions to market participants around the world.

We’re building inclusive ways to support professional and personal development while strengthening the trust we’ve earned as a global market leader.

Our teams are empowered to share ideas, actively pursue them and bring on a challenge.

As champions of internal mobility and access to opportunity, we encourage our people to “go for it” and equip our managers with the training to coach their teams to the next level.

Our Associate Resource Groups champion diversity, equity and inclusion, giving employees a safe space to network, share ideas and create opportunities.

Sound like the place for you?

Join us!

What we Do

The Site Reliability Engineer is a role served by experienced technologists with a diverse set of skills ranging from software development to systems, network, application, and/or database management.

The Cboe Site Reliability Engineering team is a highly skilled unit responsible for platform engineering, configuration management, implementation, capacity planning, performance tuning, analysis, troubleshooting, reporting, and process automation.

The Site Reliability Engineer provides technical support to Cboe Trade Desk and Operations Support Center staff as needed.

The Site Reliability Engineer also works closely with Software Engineering, Systems Engineering, and Network Engineering teams to troubleshoot complex issues and coordinate and support platform configuration updates.

A Site Reliability Engineer must be able to work independently with little to no direct supervision in performing their duties.

Responsibilities:

  • Provide technical support and operational oversight to sustain resiliency and high availability of critical business operations.

    Monitor Cboe production, disaster recovery, and certification systems for issues.

    Troubleshoot and drive resolution of issues.

    Analyze and optimize performance of real-time trading platforms.

    Investigate software defects.

    Assist the build team to resolve build/deployment issues.
  • Create and improve upon existing reports related to Operations management.

    Analyze technical data sets (e.g. order entry, market data, matching engine logs) to troubleshoot or explain perceived issues.

    Execute SQL queries against a database to perform data analysis for customers and associates.

    Service and support historical data product requests.
  • Provide for configuration management of new and existing trading platforms and support implementation of new features and functionality based on new business requirements.

    Monitor development activities, change management tickets, and evaluate their impact on Cboe Operations.

    Execute daily change tickets assigned to Site Reliability Engineering in support of updates to production, disaster recovery, and certification systems.
  • Support task automation efforts through development, testing and maintenance of Python tools.

    Manage Cboe operational batch processing.

  • Drive capacity planning decisions for Cboe Exchanges and support capacity planning needs of various Cboe business units.

    Participate in quarterly Capacity Planning meetings with engineering and technical operations management staff.

  • Participate in weekend testing (e.g. capacity testing, fail-over, etc.) and provide for 24x7x365 on-call technical support for the Operations team as needed.
  • Job Requirements:

  • High School Diploma, GED, Trade, Technical or Vocational School
  • Bachelor’s Degree in one of the following fields: Computer Science, Computer Engineering, Software Engineering, or a related discipline.
  • Desired Skills

  • 4 years experience: Technical operations
  • 4 years experience: UNIX Shell
  • 3 years experience: Software Engineering OR Systems, Network, or Database Administration
  • 3 years experience: SQL
  • 3 years experience: Python, C++, or other programming language
  • Benefits and Perks

    We value the total wellbeing of our people – including health, financial, personal and social wellness.

    We believe standard benefits like health insurance and fair pay are a given at any organization.

    Still, you should know we offer:

  • Fair and competitive salary and incentive compensation packages with an upside for overachievement
  • Generous paid time off, including vacation, personal days, sick days and annual community service days
  • Flexible, hybrid work environment, where you choose where and how you work
  • Health, dental and vision benefits, including access to telemedicine and mental health services
  • 2:1 401(k) match, up to 8% match immediately upon hire
  • Discounted Employee Stock Purchase Plan
  • Tax Savings Accounts for health, dependent and transportation
  • Employee referral bonus program
  • Volunteer opportunities to help you give back to your communities
  • Some of our employees’ favorite benefits and perks include:

  • Complimentary lunch, snacks and coffee in any Cboe office
  • Paid Tuition assistance and education opportunities
  • Generous charitable giving company match
  • Paid parental leave and fertility benefits
  • On-site gyms and discounts to other fitness centers

  • Required Skill Profession

    Computer Occupations



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