Software Analyst

Job description

Local to Columbus, Ohio.


Skills
software deployment, hardware deployment, troubleshooting, project coordination, data management, Aloha POS, splunk, servicenow, Salesforce, Jira
Top Skills Details
software deployment,hardware deployment,troubleshooting,project coordination,data management
Description
Position Summary
The Analyst, Software Deployment is responsible for developing, monitoring, and implementing software and hardware deployment solutions.

This role serves as a technical expert, collaborating with development teams, project managers, cross-functional teams, external vendors, and consultants to deliver technology solutions on a project-oriented basis.
Key Responsibilities
- Maintain a knowledge base of procedures for hardware installation and software deployment.
- Translate technical documentation into implementation, remediation, and validation processes.
- Coordinate with third-party vendors and internal teams to meet project goals within time and budget.
- Support New Restaurant Openings and Return to Service efforts, including off-hour support when needed.
- Act as a liaison.
- Lead validation and remediation tasks during deployments.
- Document and distribute support materials, troubleshooting guides, and deployment processes.
- Publish deployment reports for cross-functional teams and IT leadership.
- Lead stand-up calls and work sessions to drive project progress.
- Collaborate on process improvements and future deployment strategies.
Additional Skills & Qualifications
Required Qualifications
- High school diploma or GED (required); bachelor’s degree in Computer Science, Business Administration, or related field (preferred).
- 3–5 years of experience supporting multi-site restaurants or retail stores and/or deploying Point of Sale systems.
- Experience managing multiple third-party service providers.
- Strong organizational skills and ability to execute independently.
- Experience with large data sets and statistical tools.
- Advanced Excel skills (e.g., conditional formulas, charting).
- Experience validating and auditing data across systems.
- Strong cross-team collaboration and communication skills.
- Ability to evaluate and improve process workflows.
Pay and Benefits
The pay range for this position is $35.00 - $37.50/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.

Benefits are subject to change and may be subject to specific elections, plan, or program terms.

If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Oct 31, 2025.
h4>About TEKsystems:
We're partners in transformation.

We help clients activate ideas and solutions to take advantage of a new world of opportunity.

We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership.

TEKsystems is an Allegis Group company.



The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services.

We accelerate business transformation for our customers.

Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions.

We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.

We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology.

We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities.

TEKsystems and TEKsystems Global Services are Allegis Group companies.

Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Required Skill Profession

Other General