Software Development Manager, Ring Neighbors

Job description

Neighbors ( launched in , is a hyperlocal social networking app providing real-time crime and safety alerts from neighbors and public safety agencies.

With Neighbors, you can always know when and where things are happening in your area, and share updates to keep you and your community informed.

The Neighbors app is available on iOS (4.8 stars), Android (4.6 stars), recently launched on Web, and is also included as an embedded experience within the Ring app.

Neighbors is used by millions of people each month.

Key job responsibilities
The role:
As a Software Development Manager, you will be responsible for leading a team of software developers working on cutting-edge large-scale cloud services that will be used by millions of Ring customers.

You will play a pivotal role in shaping the definition, vision, design, roadmap and development of core applications and services within the Neighbors team at Ring.

This role will work closely with a cross-functional team of engineers (mobile, front-end, backend), product managers, designers, and marketers to design, test, learn, and iterate on solutions in a fast-paced environment.



You will:
•Be responsible for the overall systems development life cycle including the design, development and maintenance of core services
• Work closely with engineers, product managers and designers to architect and develop new features and services, from conception to launch
• Manage the day-to-day activities of engineering teams within an Agile/Scrum environment
• Work with team members to investigate design approaches, prototype new technology and evaluate technical feasibility
• Report on status of development, quality, operations and system performance to technical and business stakeholders
• Help to improve engineering processes and tools to increase team effectiveness
• Work with extraordinary talent and have the opportunity to hire and shape the team to best execute on the product.
• Mentor and coach software engineers in order to improve their skills, and make them more effective software engineers

The ideal candidate:
• Has a strong foundation in software development, design patterns, and cloud computing
• Has experience working with large scale cloud systems, understanding how to architect and build them
• Is highly effective and thrives in a dynamic environment with multiple, changing priorities
• Knows what is important when shipping products to customers and has been through the process from start to finish
• Manages a team of engineers and promotes robust and maintainable code, clear documentation, and delivers high quality work on tight schedules

About the team
The team owns services that have been built primarily in Go, and Python, regularly utilize Lambdas as part of an event driven architecture, and are responsible for delivering a combination of backend services and web tools used by internal customers (Neighbors Administrators, and Neighbors News Team).



The moderation tooling includes a machine learning (ML) component ripe for future investment and the team leverages a rich set of AWS services that are used in the team’s solutions including: S3, DynamoDB, SQS, Kinesis, API Gateway, Cloudwatch, Elastic Search, Lambda, Cloud Auth, Redshift, Athena, along with Amazon’s standard Builder Hub Tools.

The team consists of a combination of backend, full-stack, and front end developers.

- 7+ years of engineering experience
- 3+ years of engineering team management experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams
- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems
- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies.

Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position.

These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation.

Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit

Required Skill Profession

Computer Occupations