Software Development Manager, Storefront Automation Prime Video

Job description

Description
Prime Video (PV) is a premium entertainment service that offers customers the greatest choices in what to watch, and how to watch it.

PV delivers movies and TV shows instantly to TVs, tablets, game consoles and PCs worldwide.

We are building the future of TV for customers in over 200 countries to enjoy an endless selection of movies, shows and sports on their TV, mobile devices and desktop.

We deliver high-quality video to Amazon customers through subscriptions (Amazon Prime, and Channels) as well as purchases, rentals, and free with ads.

Amazon believes so deeply in the mission of Video that we've launched our own studio to create original and exclusive content.

Every day we face the challenges of a fast-paced market and expanding technology set.

Using advanced machine learning and data mining techniques, we help our customers discover the best movies and TV shows.

We measure data in Petabytes and streaming in Exabytes.

We obsess over big picture problems like How do we deliver video that’s more reliable than the internet it’s delivered over?

to low level details like How do we squeeze maximum picture quality out of every bit delivered?.

In short, we’re inventing the new paradigm for finding and enjoying video content in an industry that’s doubling every year, and you can be a part of it.

As a Software Development Manager of this team, you will lead and own some of PV’s most critical software, which is responsible for curating and delivering PV's most anticipated content to our customers.

You will ensure that your software is able to meet and scale to the evolving needs of PV.

You will define the vision and roadmap for the team.

You will recruit, hire and lead software development engineers to deliver this vision.

You will set a high bar for operations within your team and own the metrics for your software and programs.

Key job responsibilities
* You independently manage a team of SDEs. You are able to assess SDE performance and have experience managing both high and low performers.
* You define the strategic vision for your team, partnering effectively with customers and stakeholders.
* You establish a roadmap and successfully deliver software that executes that vision.
* You are able to independently make short-term vs.

long-term decisions.

You make crisp decisions about what projects move forward and in what priority order.
* You proactively identify risks and bring them to the attention of your manager, customers, and stakeholders with plans for mitigation before they become roadblocks.
* You communicate ideas effectively, both verbally and in writing, to all types of audiences.
* You work successfully with customers, leaders, and other engineering teams.

You foster a constructive dialogue, harmonize discordant views, and lead the resolution of contentious issues.
* You define metrics to measure team development progress, customer experience, and operational excellence.
* You improve the quality of the software operational performance metrics owned by your team.

About the team
Amazon invests in creating award-winning original content like The Wheel of Time, The Boys, The Marvelous Mrs Maisel and Man in the High Castle.

Our content drives brand loyalty and increases customer engagement with Prime Video.

Our team owns the critical responsibility of launching these highly anticipated content on our storefront.

We own and innovate on algorithms to help our customers discover these award-winning content from the moment it's made available to stream.

Prime Video has a variety of business lines that offer a suite of video consumption products like Amazon originals, free prime content, rentals, purchases, channel subscriptions, live events, the list goes on...

Our team is highly sought after by each of these business lines to innovate on their behalf and create buzz for their marquee content.

Our services handle a massive scale of customer requests every second across the globe.

We build high scale distributed systems on the AWS cloud to make sure our service is always reliable for our customers.

Basic Qualifications
- 3+ years of engineering team management experience
- 7+ years of working directly within engineering teams experience
- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams
Preferred Qualifications
- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies.

Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position.

These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation.

Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets.

The base pay for this position ranges from $166,400/year in our lowest geographic market up to $287,700/year in our highest geographic market.

Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

Amazon is a total compensation company.

Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits .

This position will remain posted until filled.

Applicants should apply via our internal or external career site.

Required Skill Profession

Other General