Solution Area Specialist Workforce AI

Job description

Are you inspired to empower organizations to transform the way they work by harnessing the full potential of artificial intelligence?

We are seeking individuals to help guide customers through the evolving digital landscape, enabling them to unlock new opportunities, enhance productivity, and deliver exceptional employee and customer experiences.

Join us in integrating advanced AI capabilities across devices, cloud platforms, and everyday business applications, to help organizations realize seamless, innovative, and secure solutions that drive sustained growth and success in the AI era.

As a **Solution Area Specialist - Workforce AI,** you will lead the charge in driving AI transformation across enterprise customers by positioning Microsoft’s AI Business Solutions—including Copilot, Copilot Studio, Viva, and Cloud PC/Virtualization offerings—as strategic enablers of productivity and innovation.

You will engage business decision makers through consultative selling, develop compelling business cases, and orchestrate cross-functional teams to accelerate adoption and value realization.

This role empowers you to shape customer intent, build pipeline, and deliver measurable impact while deepening your expertise in AI sales motions and contributing to a high-performance, learning-driven culture.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more.

As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals.

Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

By applying to this role, you will be considered for multiple opportunities within Microsoft across the United States including locations beyond where the role is posted.

This role is flexible in that you can work up to 50% from home.

Travel percentages will vary according to role.


**Responsibilities**

+ Drive AI transformation deals by conducting consultative selling conversations with business decision makers (BDMs), showcasing the value of Copilot, Copilot Studio, Viva, and Agents at Work.
+ Act as a trusted advisor by aligning AI solutions to customer priorities, building compelling ROI-based business cases, and qualifying deals effectively.
+ Accelerate paid Copilot growth through immersive engagements, extensibility strategies, and security-focused narratives.
+ Partner with others cross-organizationally and support the development of end-to-end sales motions for Copilot Studio and Cloud PC/Virtualization (Windows 365 and AVD), including Intune Suite attach opportunities.
+ Grow frontline worker (FLW) sockets and Copilot adoption, driving upsell and customer prioritization in collaboration with Digital Sales and Engineering teams.
+ Support Teams Phone and ME5 opportunities through partner-led motions and orchestrate deal closure with Commercial Executives.
+ Engage with internal stakeholders to help build new pipeline and secure customer intent to buy by leveraging digital signals, partner workshops, and marketing events.
+ Maintain accurate account plans and MSX updates, ensuring alignment with strategic priorities and consumption milestones.
+ Coordinate cross-solution opportunities across Security, Business Applications, Surface, and Azure, partnering with ATU, CSU, FastTrack, and other stakeholders.
+ Uphold compliance by modeling ethical behavior, completing required trainings, and proactively identifying and escalating risks.Lead technical GTM strategy for AI Workforce


Other


+ Embody our culture and values


**Qualifications**

**Required Qualifications**


+ Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 2+ years of experience in technology-related sales or account management
+ OR equivalent experience.
+ 2+ years of experience forecasting, developing demand and building pipeline, and leading/orchestrating complex, matrixed teams.
+ 1+ year of experience with Generative and Agentic AI


**Other Requirements**

+ Microsoft is unable to sponsor a work visa for this role due to the nature of the role’s job duties.


**Preferred Qualifications**


+ Master's Degree in Business Administration (i.e., MBA), Information Technology, Information Security, or related field AND 6+ years experience in technology-related sales or account management
+ OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 8+ years experience in technology-related sales or account management
+ OR equivalent experience.
+ 4+ years solution or services sales experience.
+ Experience with Microsoft Copilot and/or Generative AI Technologies
+ Familiarity with AI/ML concepts and Copilot architecture
+ Experience building AI Agents
+ Strong communication and customer engagement skills


Solution Area Specialists IC3 - The typical base pay range for this role across the U.S. is USD $87,000 - $148,700 per year.
There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $113,400 - $164,000 per year.

Solution Area Specialists IC4 - The typical base pay range for this role across the U.S. is USD $107,600 - $187,500 per year.
There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $145,600 - $205,600 per year.

Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications and processes offers for these roles on an ongoing basis.

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Microsoft is an equal opportunity employer.

Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .

Required Skill Profession

Other General