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Urgent! Solutions Engineer Job Opening In Boston – Now Hiring TechSee
About Us:
TechSee is a rapidly growing SaaS startup specializing in Multi-Sensory AI solutions for customer service and experience.
TechSee has disrupted customer and field service industries by being the first to introduce remote visual support to the mass market, holding 8 patents in AI and augmented reality.
Our innovative platform combines visual AI, LLMs, and AR to deliver tailored AI Assistants, creating interactive experiences that help companies provide top-tier support at a fraction of the cost.
TechSee’s multi-sensory generative AI can see, hear, and guide users with visual instructions delivered through a smartphone or PC.
We serve hundreds of customers, including Vodafone, Orange, Hitachi, and numerous Fortune 500 companies.
Our AI, trained on massive datasets of customer interactions, recognizes patterns and identifies the best solutions to resolve issues efficiently.
Backed by leading venture capital firms such as Salesforce Ventures, Telus, Scale Ventures, and OurCrowd, TechSee is rapidly expanding globally.
Join us in shaping the future of AI-driven technology!
We are looking for a technically adept, customer-focused Solutions Engineer who thrives in a fast-paced startup environment and is motivated by the opportunity to shape the future of customer service.
As a Solutions Engineer, you'll play a crucial role in the sales process, bridging the gap between our innovative technology and the complex needs of our enterprise clients.You'll be a trusted advisor, a problem solver, and a storyteller who can articulate the value of our cutting-edge AI solutions.
Key Responsibilities:
Product Expert: Develop a deep understanding of the TechSee platform, including its visual AI, LLMs, and AR capabilities, and how they solve real-world customer service challenges.
Technical Discovery and Solutioning: Collaborate with the sales team to conduct technical discovery sessions with potential clients, identifying their pain points and demonstrating how TechSee's solutions can deliver tangible ROI.
Demonstration and Presentation: Deliver compelling and tailored product demonstrations, presentations, and workshops to technical and business stakeholders, showcasing the power and flexibility of our platform.
POC and Pilot Management: Design, build, and manage proof of concepts and pilot projects, ensuring they are successful and clearly demonstrate the value of our solutions.
Support the Sales Cycle: Act as the primary technical point of contact throughout the sales cycle, addressing technical questions, concerns, and objections from clients.
Technical Documentation: Create and maintain technical documentation, including solution designs, architectural diagrams, and implementation guides.
Market Feedback: Serve as a conduit for product feedback from the field, collaborating with the product and engineering teams to help shape our future roadmap.
Qualifications:
5+ years of experience in a customer-facing technical role, such as Solutions Engineer or Sales Engineer, in a SaaS environment.
Strong expertise in cloud-based software, APIs, and modern web technologies.
Experience with AI, machine learning, or augmented reality is a significant plus.
Exceptional presentation and communication skills, with the ability to translate complex technical concepts into clear, concise, and compelling language for both technical and non-technical audiences.
A natural problem solver with a strong ability to understand business needs and architect creative technical solutions.
Proven ability to work effectively in a team-oriented sales environment, collaborating with account executives, product managers, and engineers.
Self-motivated and results-oriented, with a proactive and energetic approach to work in a fast-paced startup setting.
Bachelor’s degree in Computer Science, Engineering, or a related technical field.
TechSee offers a competitive compensation package, including a base salary and performance bonuses.
Our benefits include comprehensive healthcare coverage, retirement plans, flexible work arrangements, and professional development opportunities.
We foster a dynamic and inclusive workplace with hybrid work options, prioritizing career growth, community engagement, and employee recognition within an innovative environment.
Join us in redefining Digital Customer Experience while enjoying a supportive and rewarding culture.
TechSee is an equal opportunity employer, welcoming applicants from all backgrounds.
If you're passionate about transforming customer service and thrive in a high-growth, collaborative startup environment, we’d love to hear from you.
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Unlock Your Solutions Engineer Potential: Insight & Career Growth Guide
Real-time Solutions Engineer Jobs Trends in Boston, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Solutions Engineer in Boston, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 189641 jobs in United States and 1858 jobs in Boston. This comprehensive analysis highlights market share and opportunities for professionals in Solutions Engineer roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! TechSee is currently hiring and seeking a Solutions Engineer to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Solutions Engineer Jobs Boston.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at TechSee adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Solutions Engineer Jobs United States varies, but the pay scale is rated "Standard" in Boston. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Solutions Engineer typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Solutions Engineer, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Solutions Engineer interview at TechSee, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the TechSee's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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