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SPANISH Bilingual Healthcare Call Center Agent - MUST Have EXPERIENCE Job Opening In Houston – Now Hiring TEKsystems


Job description

Description
NOW HIRING - Bilingual SPANISH healthcare agents to start with a rapidly growing client.

You will engage with members to resolve complex coverage and benefit issues, provide empathetic support, and coordinate across internal and external partners to ensure seamless healthcare experiences.

with a strong understanding of our health plans and benefit offerings in order to resolve complex coverage and benefit issues.

Handle inbound or outbound phone calls daily.


• Being resourceful and using technology in order to troubleshoot prior authorization issues and coordinate across PBMs, etc.
• Leveraging strong customer service and de-escalation skills to properly manage complex claims issues and support our members through difficult situations.
Skills
Bilingual, Spanish, Empathy, Customer support, Customer service, Help desk support, Outbound, Support, Technical support, Call center, Help desk, Customer service oriented, Customer service skills
Top Skills Details

+ Experience in healthcare call centers or customer service (non-retail).

+ Strong multitasking and communication skills.

+ Comfort with discussing sensitive healthcare topics (e.g., chronic conditions, end-of-life care).

+ Ability to use multiple monitors and systems simultaneously.

+ MUST be bilingual in SPANISH or Korean**

+ Must have knowledge of healthcare offerings and prior call center experience

ONSITE
Shifts & Hours:

+ Call Center Hours: 8:00am–8:00pm local time

+ October–April: Open 7 days a week

+ April–October: Open Monday–Friday


#westpriority25
Expert Level
Pay and Benefits
The pay range for this position is $22.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.

Benefits are subject to change and may be subject to specific elections, plan, or program terms.

If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Houston,TX.
Application Deadline
This position is anticipated to close on Oct 31, 2025.
h4>About TEKsystems:
We're partners in transformation.

We help clients activate ideas and solutions to take advantage of a new world of opportunity.

We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership.

TEKsystems is an Allegis Group company.



The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services.

We accelerate business transformation for our customers.

Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions.

We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.

We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology.

We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities.

TEKsystems and TEKsystems Global Services are Allegis Group companies.

Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Required Skill Profession

Other General


  • Job Details

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Unlock Your SPANISH Bilingual Potential: Insight & Career Growth Guide


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Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for SPANISH Bilingual in Houston, United States, highlighting market share and opportunities for professionals in SPANISH Bilingual roles.

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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at TEKsystems adheres to the cultural norms as outlined by Expertini.

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TEKsystems interview tips for SPANISH Bilingual Healthcare Call Center Agent   MUST Have EXPERIENCE

Here are some tips to help you prepare for and ace your SPANISH Bilingual Healthcare Call Center Agent MUST Have EXPERIENCE job interview:

Before the Interview:

Research: Learn about the TEKsystems's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

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Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

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Follow Up: Send a thank-you email to the interviewer within 24 hours.

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