Specialist CRM Operations

Job description

About the Role

Grade Level (for internal use):

The Location: Islamabad, PK 

Shift: This is a permanent night-shift position ( to or to

The Team:

We are a global team with presence inIndia,Pakistan and the Philippines.

We support thecommercial front-line team in the enjoy an interesting position within theorganization andare continuously growing as we integrate our operations with other departments toprovide assistance toan ever-increasing list of individuals and departments.

The COPS andCRMhelpteam are currently going through a merger into one larger team “CRM, Operations.

The Impact:

TheCRM Opsteam plays a critical role in the commercial buying experience.

In this role, you will be responsible for improving the efficiency of the team with impact to the entire Commercial organization as well as to the client experience.

What’s in it for you:

Our Company prides itself on being an equal opportunity employer and results faced meritocracy.

We set high standards and value accountability for all.

At the same time, we seek to identify and reward extraordinary performance with growth opportunities.

Based on planned growth & initiatives, you have an opportunity to emerge to more specialized roles and act as a resource for theteam.

Responsibilities:

Requirements: 

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information.

Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

For more information, visit

What’s In It For You?

Our Purpose:

Progress is not a self-starter.

It requires a catalyst to be set in motion.

Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day.

We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow.

At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities.

We Accelerate Progress.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective.

Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it.

We are changing the way people see things and empowering them to make an impact on the world we live in.

We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business.

We’re constantly seeking new solutions that have progress in mind.

Join us and help create the critical insights that truly make a difference.

Our Values:
 

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets.

Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead.

We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business.

We care about our people.

That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include: 

For more information on benefits by country visit:

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions.

Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent.

By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to.

S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment.

Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activityhere.

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Required Skill Profession

Business Operations Specialists