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Urgent! Specialist, Technical Customer Support Job Opening In Portage – Now Hiring System One
Job Title: Customer Support - Technical Specialist
Location: Portage, MI
Hours/Schedule: 8:00 AM - 5:00 PM Monday, Tuesday, Wednesday, Thursday, Friday
Type: Contract
Responsibilities
Answers phone calls/emails and provide technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging equipment.
Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software.
Reports issues in Salesforce.
May be involved in customer training.
Provides support to customer/users where the product is highly technical or sophisticated in nature.
Requirements
This is an individual contributor role that requires the use of judgement in applying professional expertise and is expected to work independently with minimal supervision.
Roles typically require an extensive amount of practical knowledge gained through experience.
Job requires an understanding and application of procedures and concepts of own discipline.
The job requires the ability to make judgements based on practice and previous experience.
May include hands on troubleshooting and training at local depot.
Benefits
System One offers eligible employees health and welfare benefits coverage options, including medical, dental, vision, spending accounts, life insurance, voluntary plans, and participation in a 401(k) plan.
Ref: #558-Scientific
System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America.
We help clients get work done more efficiently and economically, without compromising quality.
System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
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Unlock Your Specialist Technical Potential: Insight & Career Growth Guide
Real-time Specialist Technical Jobs Trends in Portage, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Specialist Technical in Portage, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 135685 jobs in United States and 43 jobs in Portage. This comprehensive analysis highlights market share and opportunities for professionals in Specialist Technical roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! System One is currently hiring and seeking a Specialist, Technical Customer Support to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Specialist, Technical Customer Support Jobs Portage.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at System One adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Specialist, Technical Customer Support Jobs United States varies, but the pay scale is rated "Standard" in Portage. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Specialist, Technical Customer Support typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Specialist, Technical Customer Support interview at System One, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the System One's products or services and be prepared to discuss how you can contribute to their success.
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