Job description
Description
:
Essential Responsibilities:
Independently plan and execute operational processes.Collaborate internally to optimize workflows and drive process improvements.Influence the quality, efficiency, and effectiveness of business processes.Determine appropriate actions while considering alternative solutions.Provide oversight and support for planning and management of financial, budget, and headcount targets.Act as a liaison between business leadership, staff, and other key partners.Create, analyze, maintain, and report on performance measures and key performance indicators (KPIs).Minimum Qualifications:
Minimum of 5 years of relevant work experience and a Bachelor's degree or equivalent experience.Preferred Qualification:
We are hiring a Senior Business Operations Analyst to join our team.
This role will report directly to the Senior Manager of Business Operations and Transformation and will play a key role in driving and supporting operational excellence and process optimization, strategic and financial planning, and cross-functional transformation initiatives in a fast-paced, global environment.
This is a high-impact role with visibility to leadership and strong opportunities for career progression.
The ideal candidate combines strong business acumen, advanced analytical capabilities, and exceptional communication skills to deliver actionable insights and strategic recommendations.
Key Responsibilities:
Analyze and optimize business processes to enhance efficiency, reduce costs, and drive operational improvements Support and identify opportunities to improve operating cadences including portfolio reviews, staff meetings, and domain operations reviews Manage special projects, conduct independent research, and recommend innovative solutions with support from the Senior Manager of Business Operations and Transformation Partner cross-functionally with teams across Technology, Finance, Sales, Product, and other orgs to drive aligned business outcomes Prepare and present executive-level reporting on org and portfolio performance, process optimizations, and other proposals or recommendations to senior leadership Support workforce planning efforts, including headcount forecasting and analytics across FTE and contingent workforce Support planning and materials preparation for key vendor reviews (QBRs) in collaboration with vendor management and technology and business stakeholders Support strategic planning, annual planning, and OKR execution processes across ESET domains Maintain internal communications platforms and knowledge management (e.g., SharePoint) Coordinate employee engagement initiatives, survey follow-ups and action items, and culture-building activitiesPreferred Qualifications:
Experience working in or with a large technology companies (fintech, payments, or other)Familiarity with org design and workforce planning, vendor management, and budget managementExperience working with OKRs (or other goals frameworks)Prior experience supporting enterprise systems or internal technology organizationsBachelor’s degree required (Business, Finance, Operations Management, or related field).
Advanced degrees or professional certifications are a plusAdvanced proficiency in data analysis and business intelligence tools, such as Excel, Tableau, Looker, PowerBI, or othersSubsidiary:
PayPal
Travel Percent:
0
-
PayPal is committed to fair and equitable compensation practices.
Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.
The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits.
For more information, visit .
The US national annual pay range for this role is $76,500 to $126,500
PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding.
Any such request is a red flag and likely part of a scam.
To learn more about how to identify and avoid recruitment fraud please visit .
For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy.
And we can’t do this without our most important asset—you.
That’s why we offer benefits to help you thrive in every stage of life.
We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more.
To learn more about our benefits please visit .
Who We Are:
to learn more about our culture and community.
Commitment to Diversity and Inclusion
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.
In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at .
Belonging at PayPal:
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging.
Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued.
We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.
Any general requests for consideration of your skills, please .
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates.
Please don’t hesitate to apply.
Required Skill Profession
Business Operations Specialists