Sr Analyst, Cybersecurity Operations

Job description

Job Description:
Company Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand.

As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand.

One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru).

McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.



McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

 

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time.

Using AI, robotics and emerging tech, we’re digitizing the Golden Arches.

Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant.

We face complex tech challenges every day.

But that’s where our diverse and talented teams come in.

They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

 

Check out the McDonald’s  Global Technology Technical Blog (https://medium.com/mcdonalds-technical-blog)  to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.




Department Overview

The Cybersecurity Endpoint Protection team is responsible for securing McDonald’s network endpoints globally against cybersecurity threats.

This includes desktops, laptops, servers, virtual machines, cloud instances, mobile devices, IoT, POS devices and more.

We are seeking driven and ambitious cybersecurity professionals to join our team and enhance our security culture.

Our goal is to balance security, usability, and productivity without compromising the quality and effectiveness of our endpoint protection solutions.

We need tenacious individuals who can bring clarity to ambiguous situations by synthesizing information from various sources and developing actionable plans that yield quantifiable results.

This Senior Analyst role offers an exciting opportunity for an experienced technologist to make a significant impact on McDonald's unique security posture on a global scale


Responsibilities & Accountabilities


+ Lead the continuous improvement and operation of existing endpoint protection services and develop future services to meet the evolving demands of securing our brand.

+ Ensure that endpoint protection services maintain a balance of strong defense, high availability for business operations, and usability.

+ Collaborate with peers on the Endpoint Protection team and throughout GCS, Global Technology, Markets, and Vendors to identify and manage cybersecurity risks.

+ Review, develop and update technical documentation to support the service consumption model, including multi-functional work across the McDonald’s organization.

+ Ensure endpoint protection and related security policies, standards, procedures, and guidelines are followed and updated as needed.

+ Develop, implement, and maintain appropriate policies, SOPs, training, and guidelines for leading services.

+ Supervise the latest cybersecurity threats, trends, and technologies to provide timely recommendations for improvement.

+ Analyze sophisticated issues, detail their impact on the business, resolve their root causes, and identify corrective actions to prevent similar future events.



Qualifications

Basic Qualifications

+ 5+ years of experience in cybersecurity with a focus on building and/or operating endpoint protection, threat detection, and response technologies.

+ Bachelor’s degree or equivalent experience in Computer Science, Cybersecurity, Engineering, or a related field.

+ Hands-on experience with industry-leading cybersecurity tools, particularly for endpoint protection and security operations.

+ Experience implementing or demonstrating cybersecurity frameworks and models such as NIST, CIS Controls, MITRE ATT&CK, and Cyber Kill Chain.

+ Competent in developing effective solutions to diverse and sophisticated business problems.

+ Ability to work independently and multi-functionally with strong leadership skills to drive organizational change to effectively meet strategic and tactical goals.

+ Superb interpersonal skills, able to correspond with collaborators promptly and with attention to detail, vitality, and thoroughness to all levels of the organization.

+ Self-starter who learns quickly on the job with minimal training.

+ Understands and represents the perspectives and opportunities of various collaborators in enterprise cybersecurity services.

+ Forward thinking with solid business acumen.

+ Exhibits excellent time management and interpersonal skills.

+ Exhibits a high level of integrity, trustworthiness, and confidence, representing the organization and its management team at the highest level of professionalism.

+ Experience handling third-party vendors and service providers.

+ Experience and ability to participate in a 24x7x365 team.

Preferred Qualifications

+ Experience designing, implementing, and operating endpoint protection products, services, and controls in a global, enterprise setting across diverse platforms.

+ Experience securing or working with IoT devices, Cloud Infrastructures (AWS, Google, Azure, OCI, etc.) and containerized workloads.

+ Experience with blue, purple, or red teaming exercises.

+ Proficient in scripting languages such as Python and PowerShell for automating tasks and analyze data.

+ Skilled in extending REST and GraphQL APIs for security platforms.

+ Experience integrating with IT Service Management systems such as ServiceNow.

+ Ability to use data analysis and visualization tools like Tableau and PowerBI to interpret and present actionable insights.

+ Familiarity with the ITIL operating model.

+ Enjoys developing solutions with a shift-left mentality.

+ Runs work using Agile principles.

+ Professional certifications such as ITIL, CISM, CISSP or similar.



Compensation


Bonus Eligible: YES

Long - Term Incentive: YES

Benefits Eligible: YES


Salary Range

Salary Ranges-$112,860.00 - $143,900.00


Additional Information:

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO).

Eligibility requirements apply to some benefits and may depend on job classification and length of employment.



Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.



Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.



McDonald’s is an equal opportunity employer committed to the diversity of our workforce.

We promote an inclusive work environment that creates feel-good moments for everyone.

McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job.

If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com.

Reasonable accommodations will be determined on a case-by-case basis.



McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.



Nothing in this job posting or description should be construed as an offer or guarantee of employment.



Requsition ID: 1150

Required Skill Profession

Other General