Sr Manager Application Support will be responsible for Level + IT application support to business users, ensuring smooth and efficient user experience.
This role requires a customer-focused approach with a strong sense of ownership and commitment to resolving technical issues.
Responsibilities include managing a team of support analysts, leading troubleshooting user-reported issues, identifying and recommending technology solutions, and assisting with business process improvements using existing systems.
The ideal candidate will have strong leadership, communication, and problem-solving skills, along with the ability to stay organized in a dynamic environment.