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Sr Coordinator, CRM Job Opening In New York – Now Hiring Tommy John


Job description

COMPANY OVERVIEW  Tommy John is a comfort-focused lifestyle brand committed to solving the problem people have with their clothing.


Most well-known for reimagining the fabric, fit and function of underwear, intimates, and loungewear, Tommy John has spent the past decade making the online and in-store shopping experience more comfortable.


We are constantly on a mission to add smart, innovative, and fun-loving team members, and are looking for a Sr Coordinator, CRM to come join our New York based headquarters.


POSITION OVERVIEW We are seeking a Sr Coordinator, CRM to support multi-channel retention efforts.


This individual will report to the Sr Director of Performance Marketing and be responsible for helping to deliver a best-in-class customer experience, driving sales, increasing customer engagement, optimizing the CRM program for maximum performance, leveraging iterative testing and data analysis.


This is a great opportunity for someone with a strong background in Email and SMS Marketing.


PRIMARY RESPONSIBILITIES  Support daily operations of the CRM program, including but not limited to developing CRM marketing briefs, QA of all Email/SMS campaigns, and analysis and optimization of key business metrics within retention channels Build content daily within Klaviyo and Attentive, as provided by the creative team, making shifts based on learnings and/or business trends.  Report weekly on program performance, including identifying top and bottom performing content, list growth and health, overall program trends.  Continuously optimize segmentation strategy to elevate the customer experience, and maintain optimal engagement and deliverability  Optimize sign-up units to maximize capture rate and customer acquisition Maintain triggered flows based on promotional calendar and seasonality  Assist in the development, execution, and evaluation of A/B testing across channels to develop best practices playbook Continuously monitor and report on the competitive landscape with a focus on the retention marketing and CRM space Work with the paid team to align retention content and messaging across channels  QUALIFICATIONS, SKILLS, & EXPERIENCE  Bachelor’s Degree in Marketing, Communications, or related field 2-4 years’ experience in CRM marketing (Email + SMS); Klaviyo and Attentive experience strongly preferred  Experience implementing and managing email and SMS campaigns driven by personalization, behavioral data, and customer segmentation Experience with Figma strongly preferred  Strong attention to detail, self-motivation and ability to work collaboratively  Exceptionally strong written, verbal and interpersonal communication Proven ability to multitask in a fast-paced environment Ability to be on-site in our HQ Office in Lower Manhattan 3 days per week (Tuesdays, Wednesdays, and Thursdays)  Demonstrated alignment with Tommy John core values:



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Unlock Your Sr Coordinator Potential: Insight & Career Growth Guide


Real-time Sr Coordinator Jobs Trends (Graphical Representation)

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Are You Looking for Sr Coordinator, CRM Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Tommy John adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Sr Coordinator, CRM Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in New York. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Sr Coordinator, CRM?

Key qualifications for Sr Coordinator, CRM typically include Advertising, Marketing, Promotions, Public Relations, And Sales Managers and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Sr Coordinator, CRM Job Success

Tommy John interview tips for Sr Coordinator, CRM

Here are some tips to help you prepare for and ace your Sr Coordinator, CRM job interview:

Before the Interview:

Research: Learn about the Tommy John's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

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Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

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Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

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Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Sr Coordinator, CRM interview at Tommy John, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Tommy John's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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