Sr. Digital Supply Chain Manager, First party Publishing Operations, Prime Video

Job description

How often have you had an opportunity to be at ground zero of a disruptive, fast-growing, and evolutionary global Amazon service?

How frequently do you get to start from the foundation and solve customer needs at a global scale in a fast-growing entertainment streaming industry?

At Prime Video, we are pioneering a new generation of digital supply chain at a remarkable speed to accelerate our market position and global reach.

If this sounds interesting, come build the future of streaming entertainment with us!

Prime Video is a global premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place.

Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide.

The team works in a dynamic and global environment where innovating on behalf of our customers is at the heart of everything we do.

Key job responsibilities
Within Content Publishing Operations is the First-party Publishing team who is responsible for the end-to-end content operations of Amazon's in-house studios, such as Amazon MGM Studios, MGM+, and Freevee.

This team manages short-term deliverables like launching titles on time and defect-free, as well as long-term improvements like global standardization of the content pipeline.

The team collaborates with Global Marketing, Post Production, and Delivery to enhance customer experience, performance management, and digital supply chain efficiency.



We are searching for a Senior Digital Supply Chain Manager who can hold a leadership position in building strategic partnership with senior leaders in cross-functional product, technical, and studio operations teams to drive adoption of newly launched products within our in-house studios.

This includes advising product and technical teams on specifications and business requirements, creating and executing partner communication plans, leading change management across multiple organizations, and delivering against adoption goals being tracked at the VP level or above.

This role demands a high capacity to Earn Trust, Have Backbone; Disagree & Commit, Invent & Simplify, and Deliver Results as we need to be continually adapting to the fast-moving environment and push to drive efficiency and simplification for global customers.



In this role, you will have the opportunity to work with various senior-level stakeholders within Amazon and technical teams.

The successful candidate will be entrepreneurial, wear many hats and work in a fast-paced, dynamic, and highly collaborative environment.

If this sounds intriguing, please consider this role with Prime Video!

A day in the life
- Advise product and technical teams on specifications and business requirements for new products by championing the needs of your customers.



- Define and execute communication strategies for new product launches.



- Lead change management of installing new processes and ways of working within our in-house studios.



- Measure and report out to senior leaders adoption rates of new product launches, pivoting strategies where required to deliver against goal.



- Work effectively in a team environment and cross-functionally with Prime Video Catalog technology teams, engineers, Studio Productions, Analytics, Product, and Video Content Services.

About the team
Our mission is to make available to Prime Video customers the largest and highest quality, and most enriched catalog of video content anywhere in the world.

We aim to create a friction-free self-service delivery experience that meets the needs of all studio partners regardless of size, budget, location, language, or technical capability.

By doing so, we remove distribution limitations and level the playing field across studios, so every title is available to every customer worldwide and the best content wins.

BASIC QUALIFICATIONS

- 5+ years of account management, project or program management or buying experience, or Bachelor's degree
- 5+ years of managing, analyzing and communicating results to senior leadership experience
- Experience leading cross-functional teams to deliver projects on tight deadlines
- Experience building cross-functional partnerships and influencing stakeholders across the organization to act without having a direct reporting relationship

PREFERRED QUALIFICATIONS

- 10+ years of program or project management experience, or a MBA and 5+ years of supply chain experience
- Experience working cross-functionally with a wide breadth of stakeholders, users, engineers, and leaders to generate buy-in
- Experience using customer insights and data to deeply understand target customers and dive deep
- Experience in external enterprise customer-facing role as a technical lead, with strong oral and written communication skills, presenting to both large and small audiences
- Experience converting insights into strategy and communicating complex ideas clearly and logically in written communication
- Experience working proactively and independently, meeting deadlines, and delivering on projects and tasks

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

Required Skill Profession

Operations Specialties Managers