Sr Director Transformation Communications and Change Management

Job description

Overview

Brink's Texas License #C00550

About Brink's:

The Brink’s Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services.

Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations.

Our network of operations in 51 countries serves customers in more than 100 countries.

We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives.

We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.

Role Overview

The Senior Director, Transformation Change Management & Communications will be a strategic leader within the Transformation Office, responsible for driving enterprise-wide change and communications strategies that enable the successful adoption of Brink’s new operating model, processes, and ways of working.

This role will partner closely with senior executives, functional leaders, and transformation workstreams to deliver integrated change management and communication plans that engage employees, reduce disruption, and accelerate business results.

You will serve as the enterprise’s change management and communications expert, building capability, creating consistent frameworks, and ensuring that our people are informed, inspired, and aligned throughout the transformation journey.

Responsibilities

• Change Leadership
  • Develop and execute the enterprise-wide change management strategy for the Brink’s transformation program, aligned to business objectives and Transformation Office priorities and processes.
    
    
  • Partner with functional and regional leaders to identify change impacts, risks, and adoption requirements, ensuring business readiness for each phase of transformation.
    
    
  • Build and oversee a network of change champions across functions and geographies to drive localized adoption and feedback loops.
    
    
  • Establish and embed change management frameworks, tools, and KPIs to measure readiness, adoption, and sustained outcomes.
    
    
• Enterprise Communications
  • Lead the development and execution of a comprehensive transformation communications strategy, ensuring clear, consistent, and compelling messaging across all audiences.
    
    
  • Partner with the Executive Leadership Team to shape key messages, presentation materials, and narratives that drive alignment and inspire commitment.
    
    
  • Oversee multi-channel, end-to-end communications delivery (e.g., town halls, email, newsletters, intranet, videos, leader toolkits) that build awareness and reinforce desired behaviors.
    
    
  • Support material development of Transformation Office communications for Board and Executive Leadership
  • Monitor communication effectiveness and continuously adjust strategies to maximize impact and engagement.
    
    
• Delivery Management
  • Lead and coordinate internal teams, external consultants, and vendor partners to execute change and communications plans on time, on budget, and to the highest quality standards.
    
    
  • Ensure all external deliverables (creative assets, tools, training, communications content) align with Brink’s brand, tone, and transformation objectives.
    
    
• Strategic Partnership & Governance
  • Act as a trusted advisor to the Transformation Office and senior leadership on change, culture, and communications matters.
    
    
  • Ensure change and communications activities are fully integrated into the overall transformation roadmap and governance cadence.
    
    
  • Partner with HR, Corporate Communications, and functional leaders to align change and communication activities with broader business initiatives.
    
    
• Capability Building
  • Design and deliver change management training and resources for leaders and managers to strengthen their ability to lead through change.
    
    
  • Foster a culture of transparency, adaptability, and continuous improvement across the organization.
    
    

Skills & Experience

• Bachelor’s degree; Master’s degree a plus (not required)
• 10+ years of progressive experience in change management, organizational development, and/or strategic communications, preferably in a global or complex matrixed environment.
  
  
• Proven track record leading change in large-scale transformations, including operating model shifts, process redesign, and technology implementations.
  
  
• Exceptional communication skills — both strategic messaging and tactical delivery — with the ability to influence at all levels of the organization.
  
  
• Strong business acumen and ability to connect change and communications strategies to measurable business outcomes.
  
  
• Experience building and leading high-performing teams and cross-functional networks.
  
  
• Prosci or similar change management certification preferred.
  
  

What’s Next?

Thank you for considering applying for a job at Brink’s.

To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature.

Upon completion of the application process, you will receive an email confirming that we have received your application.

We will review all candidates and notify you of your status should we deem you fit for a job.

Thank you again for your interest in a career at Brink’s.

For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X.

Brink’s is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law.

Brink’s is also committed to providing a drug-free workplace.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Required Skill Profession

Operations Specialties Managers