Sr. Manager, People Operations

Job description

Join the BuildAbility team as the Sr.

Manager, People Operations BuildAbility empowers individuals with intellectual and developmental disabilities to achieve their goals and thrive in inclusive communities, fostering a world where everyone belongs.

As the Sr.

Manager, People Operations, you will lead BuildAbility's People Operations team with a blend of strategic oversight and direct HR partnership, ensuring HR strategies align with our organizational goals, mission, and values.    Why work with us:

• Make an Impact Every Day:  We're looking for passionate individuals ready to help build a more inclusive world.


• Your work changes lives!

A Culture of Support & Inclusion:

• Join a welcoming, diverse team that is committed to collaboration and excellence.  Competitive Pay & Benefits:  Enjoy competitive compensation starting at an annual salary of $75,000 - $90,000, along with a generous benefits package that go beyond industry standards, because we value your dedication.  What You'll Do as the Sr.

Manager, People Operations:

• Leadership & Strategy Guide and manage the People Operations department, including oversight of all team members and functional areas.


• Partner with the Executive Director and leadership team to align people strategies with organizational goals.
• Develop and oversee departmental plans, policies, and systems that foster a healthy, high-performing, and values-driven culture.
• Serve as the point person for people-related risk, compliance, and organizational change management.
• Strategic Business Partnership Act as the lead People & Culture partner to assigned departments, providing consultation on performance, structure, morale, and staff support.
• Coach managers and directors on employee relations, team development, and effective leadership practices.
• Collaborate with program and support leaders to forecast staffing needs, succession planning, and change readiness.
• People Operations Oversee and manage key HR processes including payroll administration, benefits management, onboarding, leaves of absence, records retention, and compliance, ensuring accuracy, timeliness, and a positive employee experience.
• Ensure HR systems are efficient, compliant, and employee-friendly.
• Support implementation of new tools or processes in collaboration with Finance, Operations, and IT teams.
• Serve as the primary point of contact for the organization’s insurance and benefits broker, coordinating renewals, plan changes, and employee education.
• Employee Relations & Engagement Serve as the escalation point for complex or high-impact employee relations matters.
• Model a restorative, values-aligned approach to conflict resolution and accountability.
• Lead engagement efforts, employee surveys, and continuous improvement in organizational culture.
• Learning & Development Design and implement staff development strategies in partnership with leadership and the People & Business Partner.
• Strengthen leadership capacity across the organization through training, coaching, and team facilitation.
• Foster a learning culture that supports growth, performance, and equity.
• Compliance & Risk Management Ensure organizational compliance with all applicable labor laws, internal policies, and program regulations including, but not limited to Title 17, Title 22 and Community Care Licensing.
• Monitor and support timely completion of mandatory trainings, certifications, and safety requirements.
• Partner with legal and compliance consultants to address risk areas, policy updates, and audits.

Schedule:

• Full-time, Exempt Flexible work schedule Location: Sylmar, CA Compensation: $75,000 - $90,000/annually, based on previous experience and other qualifications Benefits: 90% coverage for Medical and 100% coverage for Dental and Vision insurance 100% Employer Paid Life Insurance for up to 2X the annual salary with Reliance Standard Paid vacation starting at 2 weeks per year 56 hours of paid sick leave 13 paid holidays per year Mileage Reimbursement Company cell phone 403(b) retirement savings plan Employee Assistance Program Qualifications: Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related field (or equivalent experience) Minimum 7–10 years of progressive HR or People Operations experience, including supervisory or team leadership Demonstrated success in both strategic HR leadership and day-to-day HR execution Experience serving as a trusted HR advisor to senior leaders Deep knowledge of California labor law and HR compliance HR certification (e.g., SHRM-CP, SHRM-SCP, PHR, or SPHR) preferred Experience in nonprofit or mission-driven organizations preferred Experience working in the intellectual and developmental disabilities (IDD) field highly preferred Key Skills :   High emotional intelligence and cultural competence Ability to lead with empathy while driving accountability and performance Skilled in change management and organizational development Strong interpersonal and communication skills Organized, proactive, and comfortable navigating ambiguity Tech-savvy and confident working with HRIS and payroll systems Committed to advancing diversity, equity, inclusion, and belonging in all aspects of work Ready to Make a Difference?


• If you’re looking for a career that’s more than just a job, one where you can truly impact lives and grow,  BuildAbility is the place for you.
• Join us in empowering individuals with disabilities and building a more inclusive future.
• BuildAbility is an equal-opportunity employer, we welcome applicants of all backgrounds and experiences.
• Powered by JazzHR



Required Skill Profession

Operations Specialties Managers