Sr. Manager, Vulnerability & Configuration Management

Job description

Company Overview Docusign brings agreements to life.

Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives.

With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents.

Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity.

Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do As the Senior Manager, Vulnerability & Configuration Management, you will lead a proactive technical team to identify, prioritize, and remediate vulnerabilities and risks across cloud and on-premises environments.

You’ll turn security tool outputs into real risk reduction through smart prioritization, rapid remediation, and tight governance.

Partnering with teams like SRE and other security teams, you’ll embed controls into delivery pipelines.

Success is measured by reducing high-risk backlog, faster remediation, fewer unknown assets, and minimized drift.

This position is a people manager role reporting to the Director, Platform Security.nbsp; Responsibility Own the end-to-end pipeline for vulnerability findings, misconfigurations, and surface coverage, ensuring proactive risk identification and reduction Lead the management and reduction of Docusign’s internal and external attack surface for comprehensive visibility and rapid response Set control strategy, multi-year roadmap, risk appetite, and OKRs aligned with business objectives Streamline and standardize scan and discovery methods across all environments, optimizing tooling for efficiency and coverage Normalize and correlate security signals; ensure accurate ownership, automated ticketing, and verified remediation Lead fix campaigns and surge responses for major vulnerabilities, with clear communication and escalation Govern exceptions and compensating controls with time-boxed approvals and regular review Integrate vulnerability and configuration management with CI/CD, IaC, CSPM/KSPM, ASM, SIEM/SOAR, and reporting platforms Direct incident response and escalated events for critical vulnerabilities, ensuring swift investigation and remediation Publish executive dashboards and QBRs; present risk posture and recommendations to executive leadership Build, coach, and mentor a high-performing, domain-specialist team; manage on-call health, runbooks, and cross-training Own portfolio and budget, including prioritization, build vs.

buy, and vendor management Establish and enforce standards, policy-as-code, and exception policies with expiries Ensure audit/regulatory readiness and deliver board-level reporting with trusted metrics Set and monitor SLOs for coverage, prioritization, MTTR, exception expiry, and drift limits Job Designation Hybrid: Employee divides their time between in-office and remote work.

Access to an office location is required.

(Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job.

Preferred job designations are not guaranteed when changing positions within Docusign.

Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring Basic 8+ years of experience in information security, with at least 5 years building and leading vulnerability, configuration, hardening, and attack surface management capabilities and teams 6+ years of people management experience, including hiring, coaching, mentoring, growing, and retaining high-performing technical talent Proven hands-on technical expertise, including the ability to code, review code, and review technical designs for security solutions and automation Experience in building, scaling, and maturing security capabilities through innovation and automation Experience operating SLO-backed security controls and platforms in production environments Integration experience enabling seamless security at scale across multi-cloud, Kubernetes, and legacy/on-prem environments Experience with incident leadership, including triage, containment, remediation, and root cause analysis with evidence Experience defining metrics and OKRs, builds dashboards, and defends decisions with data Experience designing and enforcing standards and governance (e.g., policy-as-code, exception expiries) Proven ability to oversee risk-to-remediation pipelines, including KEV/EPSS prioritization, auto-routing, and verification of fixes Track record of delivering complete coverage (scan/discovery/benchmark), reducing unknown assets, and achieving MTTR/SLA targets Ability to attract, grow, and retain high-performing, domain-specialist teams to drive innovation and excellence Preferred Clear written and oral communication skills, with the ability to present to executive and engineering audiences Strong cross-functional influence with Product, Engineering, IT, and Compliance teams Demonstrated experience building new security programs or platforms from the ground up (0→1 builder) Hands-on coding for automation and policy-as-code (e.g., Python, Go, TypeScript), with depth in IaC and PaC tools such as Terraform, CDK, OPA, or Conftest Proven track record of driving measurable improvements in security coverage, response latency, and MTTR through innovation and automation Strong knowledge of hybrid and multi-cloud environments (AWS, Azure, GCP, and legacy data centers), with experience using tools like Tenable, Microsoft Defender, and Wiz Experience designing and operating unified pipelines for vulnerability, configuration, and attack surface management, including deduplication, correlation, and verified-fix automation Familiarity with compliance frameworks (SOC 2, ISO, FedRAMP) and automating audit evidence collection Ability to lead large-scale security replatforming, vendor optimization, and cost management initiatives Excellent written and verbal communication skills, including executive briefings, ADRs, and cross-functional collaboration with cloud security and other technical teams Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations: California: $177,900.00 - $287,425.00 base salary Illinois, Colorado, Massachusetts and Minnesota: $170,900.00 - $241,400.00 base salary Washington, Maryland, New Jersey and New York (including NYC metro area): $170,900.00 - $251,325.00 base salary This role is also eligible for the following: Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals.

Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.

Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following: Paid Time Off: earned time off, as well as paid company holidays based on region Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment Retirement Plans: select retirement and pension programs with potential for employer contributions Learning and Development: options for coaching, online courses and education reimbursements Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work.

You can count on us to listen, be honest, and try our best to do what’s right, every day.

At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life.

Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it.

And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures.

If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Equal Opportunity Employer It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive.

We encourage great talent who bring a range of perspectives to apply for our open positions.

Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach.

We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

EEO Know Your Rights poster #LI-HybridBasic 8+ years of experience in information security, with at least 5 years building and leading vulnerability, configuration, hardening, and attack surface management capabilities and teams 6+ years of people management experience, including hiring, coaching, mentoring, growing, and retaining high-performing technical talent Proven hands-on technical expertise, including the ability to code, review code, and review technical designs for security solutions and automation Experience in building, scaling, and maturing security capabilities through innovation and automation Experience operating SLO-backed security controls and platforms in production environments Integration experience enabling seamless security at scale across multi-cloud, Kubernetes, and legacy/on-prem environments Experience with incident leadership, including triage, containment, remediation, and root cause analysis with evidence Experience defining metrics and OKRs, builds dashboards, and defends decisions with data Experience designing and enforcing standards and governance (e.g., policy-as-code, exception expiries) Proven ability to oversee risk-to-remediation pipelines, including KEV/EPSS prioritization, auto-routing, and verification of fixes Track record of delivering complete coverage (scan/discovery/benchmark), reducing unknown assets, and achieving MTTR/SLA targets Ability to attract, grow, and retain high-performing, domain-specialist teams to drive innovation and excellence Preferred Clear written and oral communication skills, with the ability to present to executive and engineering audiences Strong cross-functional influence with Product, Engineering, IT, and Compliance teams Demonstrated experience building new security programs or platforms from the ground up (0→1 builder) Hands-on coding for automation and policy-as-code (e.g., Python, Go, TypeScript), with depth in IaC and PaC tools such as Terraform, CDK, OPA, or Conftest Proven track record of driving measurable improvements in security coverage, response latency, and MTTR through innovation and automation Strong knowledge of hybrid and multi-cloud environments (AWS, Azure, GCP, and legacy data centers), with experience using tools like Tenable, Microsoft Defender, and Wiz Experience designing and operating unified pipelines for vulnerability, configuration, and attack surface management, including deduplication, correlation, and verified-fix automation Familiarity with compliance frameworks (SOC 2, ISO, FedRAMP) and automating audit evidence collection Ability to lead large-scale security replatforming, vendor optimization, and cost management initiatives Excellent written and verbal communication skills, including executive briefings, ADRs, and cross-functional collaboration with cloud security and other technical teamsAs the Senior Manager, Vulnerability & Configuration Management, you will lead a proactive technical team to identify, prioritize, and remediate vulnerabilities and risks across cloud and on-premises environments.

You’ll turn security tool outputs into real risk reduction through smart prioritization, rapid remediation, and tight governance.

Partnering with teams like SRE and other security teams, you’ll embed controls into delivery pipelines.

Success is measured by reducing high-risk backlog, faster remediation, fewer unknown assets, and minimized drift.

This position is a people manager role reporting to the Director, Platform Security.nbsp; Responsibility Own the end-to-end pipeline for vulnerability findings, misconfigurations, and surface coverage, ensuring proactive risk identification and reduction Lead the management and reduction of Docusign’s internal and external attack surface for comprehensive visibility and rapid response Set control strategy, multi-year roadmap, risk appetite, and OKRs aligned with business objectives Streamline and standardize scan and discovery methods across all environments, optimizing tooling for efficiency and coverage Normalize and correlate security signals; ensure accurate ownership, automated ticketing, and verified remediation Lead fix campaigns and surge responses for major vulnerabilities, with clear communication and escalation Govern exceptions and compensating controls with time-boxed approvals and regular review Integrate vulnerability and configuration management with CI/CD, IaC, CSPM/KSPM, ASM, SIEM/SOAR, and reporting platforms Direct incident response and escalated events for critical vulnerabilities, ensuring swift investigation and remediation Publish executive dashboards and QBRs; present risk posture and recommendations to executive leadership Build, coach, and mentor a high-performing, domain-specialist team; manage on-call health, runbooks, and cross-training Own portfolio and budget, including prioritization, build vs.

buy, and vendor management Establish and enforce standards, policy-as-code, and exception policies with expiries Ensure audit/regulatory readiness and deliver board-level reporting with trusted metrics Set and monitor SLOs for coverage, prioritization, MTTR, exception expiry, and drift limits

Required Skill Profession

Operations Specialties Managers