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Urgent! Sr People Ops Spec I Job Opening In Richmond – Now Hiring SimpliSafe

Sr People Ops Spec I



Job description

What You'll Do

SimpliSafe’s People Operations Specialist (level 3) is responsible for maintaining and progressing every aspect of the employee experience.

You will support core HR operations and processes, ensure smooth on-the-ground execution of People programs, and help scale the efforts of the People Partners and Total Rewards teams.

As the first points of resolution for employee questions and issues, you will serve as a trusted advisor, educator, active listener and problem solver.

Primary Responsibilities:

  • Serve as the gateway for employee questions and needs with regard to People programs, policies and processes
  • Provide critical administrative support to ensure smooth delivery of new and ongoing People Programs; assist with implementation of and education for our HR platforms and systems
  • Partner with larger People team to manage and triage employee relations matters; escalate high priority issues as needed
  • Advance and scale People team programs and insights through data maintenance, reliable documentation, auditing processes, and proactive employee communications
  • Support new hire onboarding and orientation across all locations
  • Partner with other employee-facing teams (e.g., Payroll, IT, Legal, Office Management) to provide a centralized hub for best-in-class employee experience
  • Maintain employee files, necessary documentation and data management
  • Champion company values, vision, and standards of conduct
  • What You'll Bring

    Desired Skills and Experience:

  • Bachelor's degree and/or 1-3 years of experience in HR
  • Clear and concise communication skills (written and verbal)
  • Excellent planning, organizational, and time management skills
  • Ability to make confident decisions with a sense of urgency 
  • Manager daily independent work
  • Good knowledge of Google Suite to create slide decks, employee related documents, etc., and expertise in remote working tools such as Zoom.
  • Demonstrated ability to maintain confidentiality of sensitive information
  • General knowledge of HR process/compliance
  • HR information systems experience preferred
  • Powerful drive to learn and contribute
  • Customer service mindset
  • Comfort with data comprehension and storytelling
  • What Values You’ll Share

  • Customer Obsessed - Building deep empathy for customers and developing strong, long-term relationships with them.
  • Aim High - Always challenging oneself and others to raise the bar.

  • No Ego - “no job too small” attitude, and open, inclusive and humble style.
  • One Team - highly collaborative approach to achieving success.
  • Lift As We Climb - A track record of investing in developing others and helping others succeed.
  • Lean & Nimble - working with agility and efficiency to experiment in an often-ambiguous environment.

  • Required Skill Profession

    Computer Occupations



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      Unlock Your Sr People Potential: Insight & Career Growth Guide


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      SimpliSafe interview tips for Sr People Ops Spec I

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      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
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