Sr. QA Analyst

Job description

$80000 - $100000 / year

Vertafore is a leading technology company whose innovative software solutions are advancing the insurance industry.

Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships.



Our mission is to move InsurTech forward by putting people at the heart of the industry.

We are leading the way with product innovation, technology partnerships, and focusing on customer success.



Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better.



We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India.



JOB DESCRIPTION

Employees in this role design and implement test plans to ensure that software functions as expected to meet or exceed customer’s standards.



As a Vertafore Sr. QA Analyst, you will be instrumental in Vertafore’s ongoing success within the insurance industry.

Our QA Analysts work with our development teams, focusing on the providing the best products for our valued customers.

This is a fast paced, ever changing environment.

We continually challenge ourselves to exceed objectives, remove barriers, meet crucial deadlines, and maintain multiple projects, all while pioneering ways for efficiency with a team player attitude.

If you have a passion for product quality, love technology, and enjoy thinking outside the box, you’re who we are looking for.



Core Requirements and Responsibilities:

Essential job functions included but are not limited to the following:
+ Identifies functional and product strategic risk through analysis and how it applies to test planning and test case creation
+ Assesses risk for business/customer and technology risk
+ Identifies and communicates risks not mitigated by testing to engineering leadership and updates local processes
+ Reviews risk and test case prioritization of team, and makes clear and thoughtful tradeoffs of prioritization in test planning activities
+ Leads test planning and coordinates with Software Engineers, Software Engineers in Test, and managers to determine user acceptance criteria, prioritize tests, clarify ownership to avoid redundancies, and determine plan for feature or product release
+ Provides feedback to Software Engineers on features or changes and usability metrics to enhance the user experience
+ Creates and maintains test scenarios, test plans, test cases, and requirement matrices for features or aspects of the product and/or multiple products and ensures coverage of all aspects of the product for a quality user experience
+ Writes and checks own test cases for quality and participates in test case reviews
+ Creates test systems, conducts systems set-up, and maintains test environments (varies by product)
+ Completes manual and automated front-end user testing and back-end code-based testing of more complex features or aspects of products and product integration; identifies opportunities for and performs test case refactoring
+ Participates in code reviews and collaborates with Software Engineers and Software Engineers in Test to identify issues and potential enhancements to code based on front-end and back-end test results to ensure a quality user experience
+ Identifies patterns of bugs or defects using the backlog, troubleshoots more complex issues, and verifies bug fixes that span multiple product features and/or multiple products; coordinates with Product Management to highlight risks or issues and suggest enhancements to product features and/or products to ensure quality user experience
+ Opens bugs based on issues found during testing and troubleshooting
+ Organizes and participates in triage sessions, prioritizes problems to help resolve bugs or defects in new code or during production; investigates customer requests as needed; serves as a technical reference for complex problems/issues
+ Monitors overall testing process and uses results to create test summaries or reports and provide results to team and stakeholders; provides recommendations for sign-off and release
+ Provides feedback on, uses, and updates documentation on user stories and work items
+ Reviews support materials and documentation as provided by others and collaborates with support or documentation teams on customer documentation
+ Other duties as assigned







Knowledge, Skills and Abilities:
+ Ability to define problems, collect data, analyze data, establish facts, and draw valid conclusions
+ Ability to manage a broad range of deliverables in an ever-changing environment
+ Ability to communicate and work effectively with cross-functional teams
+ Ability to comprehend documentation clearly and effectively
+ Excellent verbal and written communication skills
+ Working knowledge of OOP coding concepts
+ Strong time management and organizational skills
+ Detail oriented; demonstrated ability to handle multiple strategic projects and priorities with efficiency and accuracy
+ An inherent drive to solve problems, collaborate with others and mentor team members
+ Strong presentation, verbal and written skills as proven with well-written technical, project, client and related communications and presentations







Qualifications:
+ Knowledge of Insurance Industry
+ Knowledge of IntelliJ and/ or Visual Studio IDE
+ Experience with CA Agile (Rally), SAFe, qTest





Additional Requirements and Details:
+ Travel required up to 10% of the time.
+ Located and working from an office location.
+ Occasional lifting and/or moving up to 10 pounds.
+ Frequent repetitive hand and arm movements required to operate a computer.
+ Specific vision abilities required by this job include close vision (working on a computer, etc.).
+ Frequent sitting and/or standing.







THE VERTAFORE STORY

Over the past 50 years, Vertafore has advanced the entire insurance distribution channel with the best software solutions in the industry.

Today, we’re proud to say hundreds of thousands of Vertafore users rely on our solutions to write business faster, reduce costs, and fuel growth by increasing collaboration and streamlining processes.

Vertafore leads the industry with secure, cloud-based mobile products that provide superior reporting and analytics, delivering actionable insight— right when customers need it most.

We partner with other leading technology companies to deliver comprehensive solutions to improve the way our customers do business and serve their customers.



The Vertafore Way

Insurance is about relationships, and technology should make those relationships stronger.

That’s why, at Vertafore, it’s our mission to transform the way the industry operates by putting people at the heart of insurance technology.

By focusing on our customers, becoming better every day, and delivering results you can see, we provide the level of trust and security that insurance is all about.

· Bias to Action: We're united by an innate drive to take action and make a difference in the technology and insurance spaces.

· Win Together: We work together as one team, showing empathy and respect along the way.

· Show Up Curious: We work to challenge one another to push boundaries and think beyond the box.

· Say It, Do It: We honor every one of our commitments because integrity is important to us.

· Customer Success is Our Success: We cultivate authentic relationships and follow up by actively listening to their needs.

· We Love Insurance: We appreciate the impact insurance has on the world.

Is this role not an exact fit for you?

Keep an eye on our Careers Page for other positions!

Vertafore is a drug free workplace and conducts preemployment drug and background screenings.

The selected candidate must be legally authorized to work in the United States.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.

They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions.

In addition, this document does not create an employment contract, implied or otherwise, other than an at will relationship.



Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.

Required Skill Profession

Other General