Sr. QAD Business Analyst

Job description

We’re Watts.

Together, we’re reimagining the future of water.



We feel proud every day about what we do.

We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.


What we do:

For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world.

We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future.

Watts is a leading brand with a quality reputation — and we have a dynamic future ahead.​



Scope of Position:

The Sr. QAD Business Analyst will be responsible for providing functional production and operational support and enhancements to business processes supported by QAD ERP and associated business applications.

QAD Systems Analyst/Developer: Analyze customer requirements and write detailed specifications (and test plans) to enhance existing QAD application.

Develop code per business.

Work with project stakeholders.


The role reports to the Sr. ERP Applications Manager.

Remote with preferred location in Andover, MA.


Primary Job Duties and Responsibilities:


+ Provide QAD (MFG/Pro) application-level support, delivering solutions for projects and related system change requests.

+ Manage application service and change requests (problem resolution, new features, new structures, configuration settings).

+ Manage expectations with key stakeholders (Customers, PM’s and Business Analysts.

Etc.) as to delivery and status of the deliverables.

+ Review, analyze, construct, and modify business application systems including coding, testing, debugging, and deployment.

+ Understand business and technical requirements; develop, document, and implement solution designs

+ Follow and enhance established design, development, source code management, and deployment processes.

+ Contribute to training key users in support of upgrades and enhancements to QAD ERP system

+ Ensure that the project deliverables are on time, within budget and at the required level of quality.




Required Qualifications


+ Bachelor’s degree in computer science, Information Systems; or related discipline is desired.

+ Minimum 7 years overall IT experience that includes: experience developing with Progress4GL.

+ Functional background with business process, several years of QAD support and configuration

+ Proven implementation / troubleshooting experience (minimum 5 years) with QAD ERP-systems in a manufacturing environment

+ Experience working QAD eB2.1 applications module development (Required) Progress Version 10 or Above (Preferred)

+ Experience with QAD CIM load tools

+ Understanding of SDLC and IT Service Management processes, preferably ITIL.



General Applicable Company Competencies


+ Commitment to Watts’ values of integrity, accountability, continuous improvement and innovation, and transparency.

+ Punctuality and dependability.

+ Ability to be flexible and adapt to changing work priorities and stressful conditions.

+ Adherence to all personnel policies, procedures, and standards of process as implemented by Watts.

+ Maintain productive and collaborative relationships with other Watts employees.

+ Adherence to Watts’ seven

+ cultural beliefs: Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action.


While performing the job duties, you will be working remotely in an office environment.

You may be required to occasionally travel to and work in the office at the Andover, MA location for meetings, trainings, or as otherwise required by Company management.




Physical Requirements: Specific physical abilities required for this position include, but are not limited to:

+ Ability to remain seated/standing at a desk or workstation for extended periods.


+ Ability to perform repetitive tasks like typing on a keyboard or using a mouse for extended periods.


+ Ability to read documents and communicate clearly and effectively, both orally and in writing, with management, coworkers, and third parties.


+ Ability to operate standard office equipment such as computers, printers, phones, and copiers.

+ Ability to physically move around the office and occasionally lift and carry light objects, such as office supplies, documents, or small equipment.


The expected salary range for this position is $105-117k yearly.

Actual compensation will be dependent upon individual skills, experience, qualifications, and applicable laws.


Nothing in this job description restricts Watts’ right to assign or reassign duties, responsibilities, or change the working hours/conditions for this position at any time.

This position is “at will,” which means that either the employee or Watts may terminate the employment relationship at any time, with or without notice, and for any lawful reason.


#LI (Remote)



Watts in it for you :


Please note that the following benefits apply only to permanent roles and do not apply to internship roles.

+ Competitive compensation based on your skills, qualifications and experience

+ Comprehensive medical and dental coverage, retirement benefits

+ Family building benefits, including paid maternity/paternity leave

+ 10 paid holidays and Paid Time Off

+ Continued professional development opportunities and educational reimbursement

+ Additional perks such as fitness reimbursements and employee discount programs

+ Learn more about our benefit offerings here: https://tapintowattsbenefits.com/


How we work:

At Watts, our culture is team-oriented and supportive.

Employees here genuinely care about the quality of their work, and about each other.

Our people are the heart of who we are and contribute to our longevity and continued success.


And this is a place where you can have a big career.

No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water.



Watts is committed to equal employment opportunity.

We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law.

Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities.

Any employee who needs a reasonable accommodation should contact Human Resources.

Required Skill Profession

Other General