Sr SOC Threat Analyst – Level 3

Job description

About Us

Zelis is modernizing the healthcare financial experience in the United States (U.S.) across payers, providers, and healthcare consumers.

We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions.

Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.


Why We Do What We Do

In the U.S., consumers, payers, and providers face significant challenges throughout the healthcare financial journey.

Zelis helps streamline the process by offering solutions that improve transparency, efficiency, and communication among all parties involved.

By addressing the obstacles that patients face in accessing care, navigating the intricacies of insurance claims, and the logistical challenges healthcare providers encounter with processing payments, Zelis aims to create a more seamless and effective healthcare financial system.


Zelis India plays a crucial role in this mission by supporting various initiatives that enhance the healthcare financial experience.

The local team contributes to the development and implementation of innovative solutions, ensuring that technology and processes are optimized for efficiency and effectiveness.

Beyond operational expertise, Zelis India cultivates a collaborative work culture, leadership development, and global exposure, creating a dynamic environment for professional growth.

With hybrid work flexibility, comprehensive healthcare benefits, financial wellness programs, and cultural celebrations, we foster a holistic workplace experience.

Additionally, the team plays a vital role in maintaining high standards of service delivery and contributes to Zelis’ award-winning culture.




Position Overview
As a Tier 3 Threat Analyst Lead, you will partner with other security professionals across the Information Security Office and other groups within Zelis to provide guidance and partner with analysts on various teams to develop integrations, correlations, processes, and SIEM content to better protect the environment.


Sr SOC Threat Analyst – Level 3

Your Team & Role

As a Tier 3 Threat Analyst Lead, you will partner with other security professionals across the Information Security Office and other groups within Zelis to provide guidance and partner with analysts on various teams to develop integrations, correlations, processes, and SIEM content to better protect the environment.

In addition to the traditional SOC responsibilities of event analysis/management, you will have opportunities to provide feedback to improve the configuration of the tools/products used by the SOC to better the defensive operations of Zelis as an organization.

You will work on significant and unique issues where analysis of situations or data requires an evaluation of intangible variables and may impact future concepts, products, or technologies to ensure security of our products and customers! In addition to advanced technical/management expertise/experience, you will bring excellent problem solving, communication and teamwork skills, along with agile ways of working, strong business insight, an inclusive leadership attitude and a continuous learning focus to all that you do.

Here is What You Can Expect on a Typical Day

+ Function as one of the shift Sr. Threat Analysts, acting as the reports to manager on shift of the other analysts while reporting into the Security Incident Lead.

+ Lead the day-to-day operations and serve as an escalation point for the team, while guiding and transferring knowledge to more junior team members.

+ Leverage Security Operations and tool/process specific knowledge to resolve complex technical/process/people issues the team faces.

+ Lead and plan knowledge sharing with Analysts while developing solutions/processes/detections efficiently.

+ Conduct network, endpoint, and log analysis by using various consoles regularly (e.g., SIEM, IPS, firewall, EDR, Advanced malware detection etc.).

+ Analyze potential security incidents to resolve impact/scope of the incident, leading the team through complex analysis and incident containment activities.

+ Maintain the integrity and security of enterprise-wide cyber systems and networks by coordinating internal team and larger Zelis resources during triage/incident containment efforts.

+ Partner closely with the Hunting, Threat Intelligence, and Detection Engineering teams to operationalize new use cases, detections, and intelligence.

Qualifications:

+ Bachelor of Computer Science or Engineering, Information Security, Information Technology, or 6+ years of experience in related fields.

+ Ability to lead and mentor others within a SOC/IR context with minimal guidance and effectively leverage diverse ideas, experiences, thoughts, and perspectives to the benefit of the organization.


+ Documentation/process experience, in IT or Cyber Security.

+ Effective oral and written communication skills.

+ Demonstrated passion about the information security field and cyber defense, including commitment to training, self-study, and maintaining proficiency in the technical cyber security domain.

+ Innovative and willing to raise unique/original ideas.

+ Functional knowledge of SIEM/SOAR and malware sandboxing solutions

+ Deep understanding of IT Security practices/programs/tooling, with demonstrated examples of driving initiatives forwards.

+ Automation / Workflow experiences in a SOAR or SOC/IR context.

Preferred qualifications:

+ IT Security certification beyond intro level certifications, (e.g., GCFA, GCIA, GNFA, GCTI, GREM, GCIH, GCFA, GPEN, OSCP, etc.).

+ Cloud (AWS, Azure, GCP, etc.) Certs.

+ Other Security Certifications beyond intro level.

+ Scripting background (Python, PowerShell, bash, etc.).




Commitment to Diversity, Equity, Inclusion, and Belonging

At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations.

We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work.

We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.
Equal Employment Opportunity

Zelis is proud to be an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


Accessibility Support

We are dedicated to ensuring our application process is accessible to all candidates.

If you are a qualified individual with a disability and require reasonable accommodation with any part of the application and/or interview process, please email talentacquisition@zelis.com .

Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers.

We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions.

Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.




Zelis maintains a transparent, fee-free recruitment process.

All genuine offers originate from our Talent Acquisition team using the “@zelis.com” domain.

We do not use WhatsApp or personal emails for recruitment.

Forward any suspected fraud to verify-offers@zelis.com for prompt investigation.

Thank you for staying vigilant.

Required Skill Profession

Other General