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Sr. Technical Account Manager Job Opening In Mountain View – Now Hiring DataVisor


Job description

About DataVisor

DataVisor is the world’s leading AI-powered Fraud and Risk Platform that delivers the best overall detection coverage in the industry.

With an open SaaS platform that supports easy consolidation and enrichment of any data, DataVisor's solution scales infinitely and enables organizations to act on fast-evolving fraud and money laundering activities in real-time.

Its patented unsupervised machine learning technology, advanced device intelligence, powerful decision engine, and investigation tools work together to provide guaranteed performance lift from day one.

The flexible architecture of DataVisor's platform allows enterprises to power sophisticated and complex use cases across different businesses while dramatically lowering the total cost of ownership.

DataVisor is recognized as an industry leader and has been adopted by Fortune 500 companies globally across many industries.

Our award-winning software platform is powered by a team of world-class experts in big data, machine learning, security, and scalable infrastructure.

Our culture is open, positive, collaborative, and results-driven.

Come join us!


Position Overview

As a Senior Technical Account Manager (TAM), you will manage a portfolio of client relationships and establish yourself as a trusted technical advisor and solution partner for the key leaders within the customer’s fraud and risk teams.

You will partner with our Delivery Team to oversee the customer’s data integration and onboarding process.

Your goal is to ensure that the customer adopts best practices in the implementation of our platform to ensure they extract the maximum value from their investment.

You will engage in broad ranging topics from assessing/debugging platform performance or product functional issues, provide technical guidance and best practices, or advise on customer’s use of custom or DataVisor built machine learning models and/or automation rules to detect suspicious activities.

You will work cross-functionally with Customer Success, Engineering, and Product teams to achieve your goals.


Key Responsibilities


+ Provide product support, escalation, and resolution of technical issues

+ Architect machine learning and rule-based solutions for customers’ fraud problems

+ Lead solution deployment deep dive discussions in late stage pre-sales calls

+ Understand client use cases and define plans to achieve success criteria

+ Manage integration and product implementation process for customers

+ Conduct and coordinate business reviews and presentations with clients

+ Drive product roadmap by communicating client feedback to internal teams

+ Attend meetups, events, and conferences as a technical ambassador


Requirements


+ 10+ years of experience in banking, payment, social, or e-commerce industries, as customer facing technical roles e.g. technical account manager or solution consultant

+ B.A./B.S. degree in a technical or analytical discipline

+ Excellent communication and presentation skills

+ Strong time and project management ability with focus to ensure deadlines are met

+ Experience in fraud detection and risk management is a big plus

+ Coding and database experience (e.g. Python, Java, SQL) a plus


Benefits

Bonus, PTO, Stock Option, Health Benefits

Required Skill Profession

Other General


  • Job Details

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Unlock Your Sr Technical Potential: Insight & Career Growth Guide


Real-time Sr Technical Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Sr Technical in Mountain View, United States, highlighting market share and opportunities for professionals in Sr Technical roles.

71153 Jobs in United States
71153
318 Jobs in Mountain View
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Download Sr Technical Jobs Trends in Mountain View and United States

Are You Looking for Sr. Technical Account Manager Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at DataVisor adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Sr. Technical Account Manager Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Mountain View. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Interview Tips for Sr. Technical Account Manager Job Success

DataVisor interview tips for Sr. Technical Account Manager

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Before the Interview:

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Other Openings

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Final Thought:

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