Sr. Technical Product Manager, Lead Management AWS Marketing Integrated Demand Center

Job description

Description
As a Senior Technical Product Manager in the Lead Management Organization within the AWS Marketing Integrated Demand Center (IDC), you will drive the development and prioritization of a global product roadmap that is revolutionizing how AWS manages, scores, delivers, and optimizes its customer and prospect base.

This strategic role enables you to establish best practices in marketing automation and data governance, drive direct impact on sales productivity and revenue, and lead feature development that shapes AWS’ customer engagement future.

You will own a set of capabilities and set the strategy, define the requirements, and make the difficult, high-judgment trade-offs between features and time-to-market.

You will partner with engineering and program management to ensure the programming model, testing, scalability and reliability promises, and experience delight our customers.

You are also responsible for influencing other internal technical roadmaps to ensure launch milestones and user experience features can be achieved.

This role will work closely with a diverse set of global, functional (i.e. Marketing, Sales, Marketing Operations, Sales Operation, and Legal) stakeholders.

As one of the team leaders, you will play a key role in building out our product management mechanisms, and help set the vision, values, and culture of our team.

This role may sit in one of these following locations: Arlington, VA, USA | Austin, TX, USA | New York, NY, USA | Seattle, WA, USA

Relocation offered to these locations only from within the USA only.

This is not a remote or hybrid role.

Key job responsibilities
* Translate complex and ambiguous business problems into crisp product strategies and roadmaps, while managing prioritization and trade-offs between customer experience and time-to-market.
* Write technical product documents, including narratives, feature requirements, EPICS, user stories, product specifications, ensuring clear communication and coordination with business, design and development teams.
* Provide technical leadership for software development lifecycle activities including system architecture, technical development and testing, technical support and administration.
* Drive alignment of capability strategy by working collaboratively with Marketing, Sales, Legal, and Revenue Operations.
* Measure and analyze existing products and business models for opportunities to innovate and improve, providing additional benefits to developers and customers.
* Own experiments and create clear mechanisms to test and pilot new features prior to launch.

Ensure success metrics are well-documented and tracked to ensure feasibility analysis can be completed.
* Own the launch of new capabilities, including working with program management, enablement and training, and internal customers.
* Proactively identify and resolve strategic and tactical issues that may impair adoption of capabilities in order to achieve usage and technical goals.
* Identify new and innovative lead management services or capabilities to drive value for our customers and drive revenue efficiency.

A day in the life
About AWS

Diverse Experiences
AWS values diverse experiences.

Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.

If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform.

We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection.

Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique.

Our inclusion events foster stronger, more collaborative teams.

Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer.

That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony.

Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.

When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

About the team
Lead Management is revolutionizing the way AWS Sales and Marketing interacts with customers.

We’re building a complete revenue automation experience that streamlines and supports the way a customer moves through their customer journey.

With a holistic and transactional data ingestion platform and extensible services, powered with Generative AI, product LOREM is innovating the way AWS helps its customers scale their business through the cloud.
Basic Qualifications
- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
Preferred Qualifications
- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
- Experience in building and driving adoption of new tools
- Experience managing technical products or online services

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets.

The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market.

Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

Amazon is a total compensation company.

Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits .

This position will remain posted until filled.

Applicants should apply via our internal or external career site.

Required Skill Profession

Other General