Sr. Technical Program Manager, Apple Pay and Wallet Analytics

Job description

**Role Number:** 200618409-0836

**Summary**
Apple Services are an essential part of the Apple ecosystem, and Apple Pay is at the forefront of the digital payments revolution.

The Apple Pay & Wallet team is seeking a Senior Technical Program Manager (TPM) to lead the strategy and execution of our analytics platform.

This is not just about tracking metrics; it's about building the privacy-centric data foundation that enables us to understand and improve the services used by hundreds of millions of customers worldwide.
Our TPMs operate with a high degree of autonomy and influence, driving large-scale, deeply technical, and cross-functional initiatives.

Here, you will be the critical link between our engineering teams, data scientists, product managers, and executive leadership, ensuring we can answer our most complex business questions while upholding Apple's unwavering commitment to user privacy.

If you have a passion for building robust data systems at substantial scale and want to work on a product that is changing the way people transact, we want to hear from you.

**Description**
Responsible for defining and driving the roadmap for our Apple Pay and Wallet analytics platform.

Be at the center of our data-informed decision-making process, ensuring our initiatives are built on a foundation of secure, reliable, and privacy-first data.
Responsibilities include:
Lead End-to-End Programs: Drive complex analytics programs from concept to launch, including defining project scope, gathering requirements, managing schedules, mitigating risks, and guiding communications to collaborators.
Define the Technical Strategy: Partner with senior data scientists, product managers, engineering leaders and staff to define the vision and long-term strategy for our analytics infrastructure, instrumentation, and data pipelines.
Champion User Privacy: Steward of Apple's privacy principles within the program, while working with legal and privacy teams to ensure all data collection and processing is compliant, secure, and transparent.
Drive Cross-Functional Execution: Manage dependencies across multiple teams, including client engineering, server-side services, WPC data platforms, and data science teams.
Dive Deep Technically: Contribute to technical design discussions, asking probing questions and ensuring we are making sound architectural decisions that scale for the future.
Translate Needs into Action: Work with product managers and business collaborators to understand their measurement needs for new features and translate them into detailed technical specifications for engineering teams.
Communicate: Clearly articulate program goals, risks, and progress to senior leadership, ensuring alignment and support.
Mentor and Elevate: Act as a mentor for junior TPMs and contribute to growth and best practices adoption.

**Minimum Qualifications**

+ 8+ years of experience in Technical Program Management
+ 3+ years of experience supporting Data Engineering.
+ Deep understanding of data engineering and analytics lifecycles, including business/data understanding, data prep and modeling, ETL/ELT processes, data warehousing, and business intelligence.
+ Hands-on experience with big data technologies such as Splunk, Spark, Kafka, and data warehousing solutions like Snowflake or Teradata.
+ History of shipping complex, scalable, and reliable data platforms, high quality data products and analytics solutions.
+ Prior experience supporting key PPM areas, including stakeholder management, performance and quality management, risk and change management, governance and benefits realization management.
+ Exceptional cross-functional leadership skills; ability to influence and align teams from Engineering, Product, Design, Marketing, Legal, and Privacy without direct authority.
+ Mastery in navigating ambiguity.

Ability to take a high-level business or product goal and translate it into a concrete, phased execution plan with clear technical requirements.
+ Understand, influence, and manage data privacy principles.
+ Highly effective communication and presentation skills, with the ability to distill complex technical concepts for executive audiences.
+ BS degree in Business Management, Computer Science, Engineering, Information Technology, or a related subject area, or the equivalent industry experience.

**Preferred Qualifications**

+ PMP, ACP, PgMP, PfMP or equivalent certifications.
+ Privacy-preserving technologies (e.g., differential privacy).
+ Payments industry, digital wallets, or large-scale e-commerce platforms.

**Pay & Benefits**
At Apple, base pay is one part of our total compensation package and is determined within a range.

This provides the opportunity to progress as you grow and develop within a role.

The base pay range for this role is between $203,300 and $305,600, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs.

Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan.

You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition.

Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.

Learn more about Apple Benefits.

(https://www.apple.com/careers/us/benefits.html)

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity.

We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .

Required Skill Profession

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