Sr Technical Program Manager, Project Kuiper

Job description

Description
Project Kuiper is Amazon’s low Earth orbit satellite broadband network.

Its mission is to deliver fast, reliable internet to customers and communities around the world, and we’ve designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity.

Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

We seek an exceptional Senior Technical Program Manager to lead the Kuiper Fulfillment program's inventory control and operational excellence initiatives.

This leader will be responsible for developing and implementing strategies to improve inventory accuracy, quality standards, and service delivery for downstream stakeholders.

They will serve as the single threaded leader for Inventory Control and Fulfillment Customer Experience.

This role will engage directly with functional leaders (EHS, quality, supply-chain, manufacturing etc.), operations managers, engineers, and technicians to systematically drive out waste and unlock efficiencies for warehouse processes as well as for our downstream manufacturing processes related to the fulfillment kit consumption.

This Sr. TPM will also focus on technology development and integration as we introduce automation technologies into our warehouses.

We’re looking for someone who is passionate about continuous improvement.

This leader needs to be able to roll-up their sleeves and switch seamlessly between loss identification through tools like Value Stream Maps, building dashboards to generate data-driven insights and executing improvement initiatives working with large group of stakeholders.

Key job responsibilities
- Work across the Kuiper organization and partner with other Amazon teams to drive improvement in the Kuiper warehouse spaces as well as for downstream manufacturing operations related to kit consumption.

This may include identifying pain points, developing KPIs, leading improvement activities, and driving business change.
- Serve as the single threaded leader for inventory control, quality assurance, and customer experience.
- Develop new processes and systems to raise the bar on operations excellence through industry benchmarking, strategic vendor partnerships or custom-built solutions.
- Drive process standardization and adoption across multiple warehouse facilities, including planning, initiating and managing process changes.
- Use visual tools (value stream mapping, spaghetti diagrams, etc.) to map processes.
- Create robust metrics and analyze large data sets to enable data-driven decision-making at the executive level.

Basic Qualifications
- 7+ years of technical product or program management experience
- Experience developing and executing/delivering product and technical roadmaps
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
- Bachelor's degree in Operations Research, Industrial Engineering, Business Management, or equivalent
- Lean and/or Six Sigma certification
- Experience working with warehouse management systems and kitting optimization
- Proven success assessing problem statements and cultivating solutions in ambiguous environments
- Experience in Manufacturing, Aerospace, Automotive, and/or Consumer Electronics industries
Preferred Qualifications
- 3+ years of experience working directly with Business Analytics or Data Engineering teams
- Experience in scripting for automation (e.g. Python) and advanced SQL skills.
- Experience with data visualization using Tableau, Quicksight, or similar tools

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets.

The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market.

Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

Amazon is a total compensation company.

Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits .

This position will remain posted until filled.

Applicants should apply via our internal or external career site.

Required Skill Profession

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