Sr. Technical Program Manager Release Train Engineer

Job description

We are united in our mission to make a positive impact on healthcare.

Join Us!


+ South Florida Business Journal, Best Places to Work 2024

+ Inc.

5000 Fastest-Growing Private Companies in America 2024

+ 2024 Black Book Awards, ranked #1 EHR in 11 Specialties

+ 2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold)

+ 2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara)


Who we are:

We Are Modernizing Medicine (WAMM (https://www.youtube.com/watch?v=NspiqEzcgRQ&t=2s) )! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform.

Our vision is a world where the software we build increases medical practice success and improves patient outcomes.

Founded in 2010 by Daniel Cane and Dr. Michael Sherling (https://www.modmed.com/company/leadership/) , we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed's global headquarters is based in Boca Raton, FL, with a growing office in Hyderabad, India, and a robust remote workforce across the US, Chile, and Germany.
ModMed (https://www.modmed.com/company/) is hiring a Senior Technical Program Manager, Release Train Engineer (RTE) to drive Agile Release Train (ART) execution, optimize value delivery, and enable continuous improvement at scale.

This role is pivotal in orchestrating PI Planning, streamlining dependencies, and ensuring alignment across engineering, product, and business stakeholders.

Your Role:


+ Lead and coach Scrum Masters and teams to deliver on PI objectives with measurable impact.

+ Optimize the flow of value across the ART using Kanban, dashboards, and other information radiators.

+ Own ART ceremonies: PI Planning, ART syncs, Inspect & Adapt, and System Demos.

+ Translate Team PI Objectives into Program PI Objectives and ensure visibility across the organization.

+ Drive cross-team alignment with Product Management, Solution Management, and Architecture to maintain execution–strategy fit.

+ Manage and escalate risks, dependencies, and impediments to keep delivery on track.

+ Facilitate collaboration across distributed teams, ensuring smooth coordination and communication.

+ Guide adoption of DevOps practices, Release on Demand, and Lean UX across the value stream.

+ Implement metrics and reporting that measure ART health, predictability, and throughput.

+ Champion Agile practices and continuous improvement, raising the ART’s agility maturity.

+ Partner with leadership to shape roadmaps, capacity planning, and resource allocation.

+ Act as a thought leader and mentor, helping to evolve the Program Management and Agile practices within ModMed.


Skills & Requirements:


+ Bachelor’s in Computer Science, MIS, or related field.

+ 7+ years as a Program Manager, RTE, or Delivery Lead with direct experience leading large-scale agile programs.

+ Advanced knowledge of SAFe; SAFe RTE, SASM, or Leading SAFe certifications strongly preferred.

+ Proven success coaching agile teams, scaling frameworks, and driving enterprise transformation.

+ Strong technical grounding in software development and IT delivery environments.

+ Hands-on expertise with Azure DevOps, Jira, or similar ALM tools; experience building value-stream metrics and dashboards.

+ Ability to influence at all levels (teams to ELT), resolve complex dependencies, and align execution with business outcomes.

+ Exceptional skills in facilitation, problem solving, communication, and stakeholder management.


Please note: This role is based at our HQ in Boca Raton, FL.

We offer a hybrid work environment (3 days in office / 2 days remote).

#LI-DV1

ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce.

Eligible Modernizers can enroll in a wide range of benefits:

India


+ Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk,

+ Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees,

+ Allowances: Annual wellness allowance to support your well-being and productivity,

+ Earned, casual, and sick leaves to maintain a healthy work-life balance,

+ Bereavement leave for difficult times and extended medical leave options,

+ Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave,

+ Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind.


United States


+ Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution,

+ 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation.

After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.

+ Generous Paid Time Off and Paid Parental Leave programs,

+ Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,

+ Company-sponsored Business Resource & Special Interest Groups (https://www.modmed.com/company/social-responsibility/) that provide engaged and supportive communities within ModMed,

+ Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,

+ Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles,

+ Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.


PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media.

The imposters are creating misleading email accounts, conducting remote interviews, and making fake job offers in order to collect personal and financial information from unsuspecting individuals.

Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com).

Please check senders’ email addresses carefully.

Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process.

If you are receiving communications as described above, please report them to the FTC website (https://consumer.ftc.gov/articles/how-recognize-and-avoid-phishing-scams) .

Required Skill Profession

Other General