Staff Designer, UX Design

Job description

Job Description:
Company Description:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand.

As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand.

One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru).

McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.



McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

 

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time.

Using AI, robotics and emerging tech, we’re digitizing the Golden Arches.

Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant.

We face complex tech challenges every day.

But that’s where our diverse and talented teams come in.

They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

 

Check out the McDonald’s  Global Technology Technical Blog (https://medium.com/mcdonalds-technical-blog)  to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.




Department Overview

The McDonalds Global Experience Design team is a key part of the Global Technology Team which powers tomorrow’s feel-good moments.

You’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers.




Duties


We are seeking an emerging design leader to join our Experience Design team working on Loyalty, Value, & Gaming .

The position requires demonstrable expertise in customer engagement experience strategy, backed by research, strong design sensibility, and articulate storytelling.

This is a hands-on role focused on both product discovery and design deliverables.

The position involves participating in the entire design lifecycle – conducting design & user research , translating research data into actionable user flows, customer journey mapping , data-flow diagramming , wireframes, validation testing, and high-fidelity designs.

The Staff Experience Designer will also assist with the maintenance of the Enterprise design system, including support in co-writing component specifications and defining accessibility standard s.

The ideal candidate will be comfortable with ambiguity, passionate about design, and able to take initiative with minimal direction.





Qualifications

Responsibilities

+ Your attention to detail is renowned, your design skills impeccable, and you love putting structure around difficult problems.

You thrive on being hands-on and immersive.

You look for opportunities to improve the way things work.



+ You ensure there is fierce customer focus throughout the entire product lifecycle process, from initial concepting to post-launch measurement.



+ Your design solutions are user-centric while also meeting business goals.



+ You champion ongoing improvements by considering market analysis, customer feedback, metrics, and usability findings.



+ You partner closely with product management and engineering teams to drive innovation and push the boundaries of what’s possible.



+ Your communication style makes it easy for stakeholders to understand and champion your team’s work.



+ You actively drive the design review cycle and ensure design requirements are executed through development.



+ You employ facilitation methods to effectively lead collaboration across teams.



+ You have experience applying Accessibility best practices (WCAG).

The ideal candidate will have a quality portfolio that shows a depth of experience with:

+ Design for engaging consumer experiences that reaches millions of users

+ Facilitating strategic product design discussions to establish requirements & build cross-functional alignment with multiple stakeholder groups

+ A highly developed capacity for UX diagramming (journeys and flows)

+ Demonstrated ability to connect design discovery insights with UI design concepts

+ User validation testing methods, including protocol development & design-led testing methods

+ Advocating for the role of design in an agile product development environment

+ Implementing detailed designs in Figma and translating that into JIRA or similar



Compensation

Bonus Eligible: Yes

Long - Term Incentive: Yes

Benefits Eligible: Yes


Salary Range

The expected salary range for this role is $149,260.00 - $190,310.00 per year

The above represents the expected salary range for this job requisition.

Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.


Additional Information:

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO).

Eligibility requirements apply to some benefits and may depend on job classification and length of employment.



Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.



Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.



McDonald’s is an equal opportunity employer committed to the diversity of our workforce.

We promote an inclusive work environment that creates feel-good moments for everyone.

McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job.

If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com.

Reasonable accommodations will be determined on a case-by-case basis.



McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.



Nothing in this job posting or description should be construed as an offer or guarantee of employment.



Requsition ID: 2246

Required Skill Profession

Other General