Staff Software Engineer AI/ML, GenAI

Job description

What you can expect​





















We are seeking a highly experienced Staff Software Engineer with deep expertise in AI/ML, Generative AI, and full-stack application development.

This person is going to lead the design and development of agentic applications that reason, plan, and act autonomously using cutting-edge AI technologies.

This role requires a unique blend of systems thinking, software engineering acumen, and applied AI expertise.

You will design scalable platforms that integrate large language models (LLMs), vector databases, MCP (Model Context Protocol) Servers, retrieval-augmented generation (RAG) pipelines, and autonomous agents





















About the Team





















You'll be part of a high-impact team building intelligent systems.

You'll combine traditional software engineering with emerging AI capabilities to transform the way users interact with applications.

All this while collaborating cross-functionally with researchers, product managers, and engineering peers.























Responsibilities























+ Architecting, building, and scaling full-stack agentic applications using modern web frameworks, microservices, and cloud-native infrastructure.




+ Designing and implement intelligent agents capable of dynamic decision-making, planning, and multi-step task execution using LLMs.













+ Developing and deploying GenAI pipelines with advanced techniques such as RAG, prompt orchestration, tool use, and memory management.















+ Leading end-to-end development using technologies like Python, TypeScript, React, Node.js, FastAPI, PostgreSQL, and Redis.















+ Integrating and fine-tune open-source and proprietary AI models.















+ Collaborating with cross-functional teams to translate business requirements into scalable, secure, and performant GenAI solutions.















+ Staying current with trends in AI agent architectures, LLM applications, and emerging tools.


































What we’re looking for























+ 8+ years of experience in software engineering, with at least 2 years leading complex AI/ML or GenAI-driven applications.




+ Possess experience building full-stack applications and RESTful APIs using cloud-native technologies (AWS/GCP/Azure, Docker, Kubernetes).















+ Demonstrate expertise in LLM integration and agentic system design using libraries like LangChain, Haystack, or custom-built frameworks.















+ Bring deep understanding of NLP, embeddings, vector databases, and data retrieval.















+ Contribute in designing scalable systems for inference, prompt routing, and real-time interactions with large models.















+ Show experience with prompt engineering, prompt chaining, and evaluation of model performance in production.








































Ways of Working





















Our structured hybrid approach is centered around our offices and remote work environments.

The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.























Benefits





















As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.

Click Learn (https://careers.zoom.us/benefits) for more information





















About Us





















Zoomies help people stay connected so they can get more done together.

We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind.

Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.























Our Commitment​





















We believe that the unique contributions of all Zoomies is the driver of our success.

To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

Zoom is proud to be an equal opportunity workplace and is an affirmative action employer.

All your information will be kept confidential according to EEO guidelines.We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at careers@zoom.us.










Salary Range or On Target Earnings:


Minimum:
$124,000.00

Maximum:
$271,200.00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.




Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.




We also have a location based compensation structure; there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity.

Below is the potential closing date, just in case you want to mark it on your calendar.

We look forward to receiving your application!












Anticipated Position Close Date:











10/28/25

Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments.

The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.


BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.

Click Learn (https://careers.zoom.us/benefits) for more information.


About UsZoomies help people stay connected so they can get more done together.

We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind.

Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.



Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered.

We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential.

If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.



If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1127274756253361) and someone from our team will reach out soon.

This form is solely for applicants who require an accommodation due to a qualifying medical disability.

Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

Required Skill Profession

Other General