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Staff Software Engineer (Full-stack) Job Opening In Lake Forest – Now Hiring Zendesk


Job description

Job Description

We are seeking a Staff Software Engineer to join our full-stack team at Zendesk.

Our team is dedicated to building Employee Service (ES) Tasks, a top initiative that enhances Zendesk’s product offering by enabling organizations to design, manage, and automate internal service workflows.

We will be collaborating closely with other platform teams that are working alongside us to help us accelerate faster.

In addition to that, we are also responsible for developing capabilities around SLAs, Macros, Placeholders, etc. 

Location Requirement: This is a hybrid role.

Candidates must reside within a commutable distance of our office in San Francisco, CA

What you’ll be doing

  • Solve complex, large-scale business problems by applying deep technical expertise and systems thinking.

  • Design and deliver high-quality, scalable, and reusable components by driving engineering standards and practices (e.g., code reviews, testing strategies, CI/CD improvements).

  • Collaborate with architects, product managers, and platform teams to define technical direction and deliver impactful customer-facing features.

  • Own services and features end-to-end, from design to deployment, ensuring stability, performance, and long-term maintainability.

  • Troubleshoot and resolve sophisticated problems across distributed systems with a holistic approach.

  • Mentor and coach engineers across varying levels, helping raise the bar on technical excellence and delivery.

  • Actively shape team ceremonies, delivery planning, and technical discussions to foster collaboration and execution.

What you bring to the role

Minimum Qualifications:

  • 7+ years of professional software development experience, with a proven track record of technical leadership and decision-making

  • Deep understanding of building scalable backend systems and reusable components

  • Strong analytical and problem-solving skills with a demonstrable bias toward action.

  • Proficient in coding with languages such as Ruby on Rails, Java along with frontend technologies like React, TypeScript and GraphQL.

    Deep understanding of distributed computing principles, data architecture, and scalable system design.

  • Experience integrating shared platform components into domain specific product areas.

Preferred Qualifications: 

  • Familiarity with relational data stores like MySQL and Aurora, and systems like MySQL, ElasticSearch, Redis.

  • Experience with event-driven, distributed architecture using Kafka.

  • Excellent verbal, written, and interpersonal communication skills

  • Self-motivated with a strong propensity for action, results and continuous improvement

  • Ability to thrive in high-energy, fast paced, rapidly changing environments

Tech Stack

  • Backend: Ruby on Rails, Java, MySQL/Aurora

  • Frontend: JavaScript, TypeScript, React, GraphQL

  • DevOps & Monitoring: DataDog, Kubernetes, CI/CD

  • Cloud: AWS

Why Zendesk

  • Lead and grow with a high-impact, collaborative engineering team.

  • Flexible hybrid work model and strong work-life balance.

  • Work on strategic initiatives with executive-level support and company investment. 

#LI-JH1

As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.

The US annualized base salary range for this position is $164,000.00-$246,000.00.

This position may also be eligible for bonus, benefits, or related incentives.

While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location.

Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week.

This role must attend our local office for part of the week.

The specific in-office schedule is to be determined by the hiring manager.

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your Staff Software Potential: Insight & Career Growth Guide


Real-time Staff Software Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Staff Software in Lake Forest, United States, highlighting market share and opportunities for professionals in Staff Software roles.

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Are You Looking for Staff Software Engineer (Full stack) Job?

Great news! is currently hiring and seeking a Staff Software Engineer (Full stack) to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Zendesk adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Staff Software Engineer (Full stack) Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Lake Forest. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Staff Software Engineer (Full stack)?

Key qualifications for Staff Software Engineer (Full stack) typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Staff Software Engineer (Full stack)?

To improve your chances of getting hired for Staff Software Engineer (Full stack), consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Staff Software Engineer (Full stack) Job Success

Zendesk interview tips for Staff Software Engineer (Full stack)

Here are some tips to help you prepare for and ace your Staff Software Engineer (Full stack) job interview:

Before the Interview:

Research: Learn about the Zendesk's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Staff Software Engineer (Full stack) interview at Zendesk, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Zendesk's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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